Customer Ratings & Reviews
- Model:
- 65S7N
- SKU:
- 11039005
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
to a friend
Jim Grisham
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t care for the google part of it but I am gradually getting used to it / the tv itself is great
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family was very happy to receive this as a Xmas gift. Great tv for the older generation.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv mounted easily and looks great. Video quality is amazing!!!
I would recommend this to a friendCanvas TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Great style compared to all your standard TVs out there. Wish there were more ornate frame options. But good tv for bright areas.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the pre loaded pictures such an eaay set ip!
I would recommend this to a friendNot for Gamers – Misleading Refresh Rate Claims
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will say, I do enjoy the matte screen and the Art Mode—those are well done. However, this TV is listed as having AMD FreeSync and the ability to run at 144Hz. That’s simply not true. You can only go above 60Hz if you downscale the resolution to 1080p. On all my other TVs (Samsung, LG, Sony), when they advertise 120Hz or higher, it just works—no need to downscale the resolution to get there. This is a gamer’s review, FYI. Most people won’t notice this and will enjoy 4K at 60Hz for movies or regular use. But don’t falsely advertise your product as an AMD FreeSync, high-refresh-rate gaming screen—because point blank, it’s not. If you’re playing on Xbox Series X and want 4K, you’re stuck at 60Hz. (No, it’s not my HDMI cable—I run 120Hz at 4K on all my other TVs using the same Xbox and the same cable.) And if you switch to 1080p for higher frame rates, the image quality becomes noticeably blurry and hard to see. I don’t care if your product can’t handle 120Hz at its native resolution. But don’t advertise that it can, and then screw over your customers when they buy your TV specifically for gaming.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi LucasD, thank you for purchasing the Hisense 65S7N and for sharing your valuable feedback. We're sorry to hear that you are not satisfied with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
bad condition even for an open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was an open box item and the tv frame was cracked on the side and it short a remote and the tv mount.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi user496207, Thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Image glitch and sound defects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did so much research and this truly looked like the second best option after the Samsung but the sound was a HUGE FLAW. It it also flickered and glitches during the art mode. Don’t recommend this TV unless it’s a flaw to the one we got only and not for the model in general. Curious to see everyone’s experience with this TV. I’ve had it for 6 months now.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello BiankaW, Thank you for choosing the Hisense 40H4030F1 and for sharing your feedback with us. We are so sorry to hear about your experience. Please complete a factory reset on your unit by following these steps. Settings > System > About > Reset > Factory Reset. Your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is overall well functioning. A couple apps have issues such as paramount +. Some titles won’t play so have to air play them.
I would recommend this to a friendLooks really good. UI is very slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.UI responds too slow. Need to rely on fire stick. Not recommended...
I would recommend this to a friendTerrible experience Best Buy sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst experience ever. They never showed up to hang my Tv. I was charged and have made numerous calls and no one can help. It is truly pathetic the way I have been treated
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi DavidG, Thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in store installation, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nightmare getting this delivered. I will never shop at Best Buy again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JanetS, thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Garbage terrible sound failed in 30 days
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great terrible sound. Purchased geek squad for hundreds and they can’t do anything while under manufacturer. Garbage TV
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Carrie, Thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality display, pixels after 2 months, sound is just okay.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello JimG, Thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Only screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just come with only screen. No frame no controller no power cable
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing parts, customer service to resolve was HORRIBLE
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello ThomasW, Thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We are truly sorry to hear about your experience. We appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Thanks again, Harley with the Hisense Support Team.
Good looking tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have the remote and the magnetic frames So no really a deal
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello JairoF, thank you for choosing the Hisense 65S7N, and for sharing your feedback with us. We are truly sorry to hear about your experience. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Cancelled order
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sold me this TV, but 2 days later they canceled my order.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello GriseldamM, thank you for choosing the Hisense 65S7N, and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in store sale, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Excellent Art TV with only one real draw-back.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing! It took a while to get it mounted and set up because I wanted the wires inside the wall. The effort was worth it! The matte finish is fantastic, and the art mode is really cool. Unfortunately, the USB port on mine doesn't seem to work. I wanted to put a flash drive full of pictures and art to display. Thankfully the TV has 20gb of internal storage, and you can post art via any android phone using a QR code, which you aim your phone camera at. A link pops up and takes you to a browser where you can select photos from your phone, which are copied over wifi to the TV. Pretty slick. It also supports Google Drive, if you feel okay about your TV having access to all your personal data such as email access. YouTube, Spotify, Disney, Hulu, Amazon Prime... they are all there. The remote is easy to use and well laid out. The operating system lets you add apps for any streaming service imaginable, including things like CrunchyRoll and Rakuten Viki for streaming K-Dramas and other Asian entertainment like Anime. I love the auto shut-off mode to save energy and the motion detector, so it turns the art back on if someone comes into the room. The light sensor to dim or brighten the art according to the amount of light in the room really is cool. The only real draw-back when compared to the Samsung Frame is it doesn't have a portrait mode. I'd love to have a second one of these oriented vertically so I could have art & photos in that aspect ratio. HiSense, please make the next version have portrait mode!
I would recommend this to a friendAmazing TV - Replaced my old Samsung Frame
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this television! Somehow my 55' Samsung Frame stopped working when moving from one home to a new one. I love the frame concept and wanted to replace it. When shopping I saw Hisense had their own version which was $1000 dollars cheaper than what i paid for my Samsung Frame. I can confidently say I am soooooo happy with my decision. As someone that had both you will not be disappointed with this purchase. Save money and get this TV. Infact you get more for your money. The Canvas TV comes with a Bezel (Samsung Bezel Not Included) , A larger Selection of Free Art Work (Samsung has a small selection of free art, if you want more than you need a subscription) Canvas TV just has a power cord with NO additional Box required, (Samsung has a one connect box that is inconvenient to store). I don't know why anyone would consider an alternative option. The picture quality on the Canvas TV is top tier and the matte finish of the screen makes the art look natural in any room. Im sold on Hisense moving forward and will be using the brand for my projector setup in the man cave.
I would recommend this to a friend