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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 301 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 301 reviews
  • Rated 5 out of 5 stars

    Frame tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my frame tv so easy to assemble Customize with your personal pictures! Love my tv for great price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Was easy to hang since it did not have a box like the FrameTV. There is ton's of art work to choose from. And the Google interface is easy with all the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall quality is great. Included mount was not difficult to install but you will need a partner to hang it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy return process that made it super easy to do for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Got it for my living room and not regretting it. Little pricey if you are just aiming for a tv. But worth it as it fulfill both purposes i.e deco/art with tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far!! Very pleased with the TV so far. Was easy to assemble and put up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great farme TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks great on the wall. My wife actually picked it out because of the looks but I have enjoyed it more than she has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim Grisham

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t care for the google part of it but I am gradually getting used to it / the tv itself is great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hisense Canvas 65

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Hisense Canvas and Samsung Frame at the same time. The Samsung’s picture quality is so much better and navigating through apps is much easier. While the Hisense art is “free” it is mediocre in comparison.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Edward, Thank you for your review of the Hisense 65S7N. We are truly sorry to hear that this unit failed to wow you. We hope you choose Hisense again in the future and if you do, we are here to help you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family was very happy to receive this as a Xmas gift. Great tv for the older generation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but not the greatest if you have a sunlit room. Its hard to see when the room is too bright.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Cassi, thank you for choosing the Hisense 65S7N and for sharing your feedback with us. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. If this troubleshooting tip does not work, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted easily and looks great. Video quality is amazing!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Canvas TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great style compared to all your standard TVs out there. Wish there were more ornate frame options. But good tv for bright areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the pre loaded pictures such an eaay set ip!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Gamers – Misleading Refresh Rate Claims

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say, I do enjoy the matte screen and the Art Mode—those are well done. However, this TV is listed as having AMD FreeSync and the ability to run at 144Hz. That’s simply not true. You can only go above 60Hz if you downscale the resolution to 1080p. On all my other TVs (Samsung, LG, Sony), when they advertise 120Hz or higher, it just works—no need to downscale the resolution to get there. This is a gamer’s review, FYI. Most people won’t notice this and will enjoy 4K at 60Hz for movies or regular use. But don’t falsely advertise your product as an AMD FreeSync, high-refresh-rate gaming screen—because point blank, it’s not. If you’re playing on Xbox Series X and want 4K, you’re stuck at 60Hz. (No, it’s not my HDMI cable—I run 120Hz at 4K on all my other TVs using the same Xbox and the same cable.) And if you switch to 1080p for higher frame rates, the image quality becomes noticeably blurry and hard to see. I don’t care if your product can’t handle 120Hz at its native resolution. But don’t advertise that it can, and then screw over your customers when they buy your TV specifically for gaming.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi LucasD, thank you for purchasing the Hisense 65S7N and for sharing your valuable feedback. We're sorry to hear that you are not satisfied with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Image glitch and sound defects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did so much research and this truly looked like the second best option after the Samsung but the sound was a HUGE FLAW. It it also flickered and glitches during the art mode. Don’t recommend this TV unless it’s a flaw to the one we got only and not for the model in general. Curious to see everyone’s experience with this TV. I’ve had it for 6 months now.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello BiankaW, Thank you for choosing the Hisense 40H4030F1 and for sharing your feedback with us. We are so sorry to hear about your experience. Please complete a factory reset on your unit by following these steps. Settings > System > About > Reset > Factory Reset. Your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    bad condition even for an open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an open box item and the tv frame was cracked on the side and it short a remote and the tv mount.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi user496207, Thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is overall well functioning. A couple apps have issues such as paramount +. Some titles won’t play so have to air play them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks really good. UI is very slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UI responds too slow. Need to rely on fire stick. Not recommended...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience Best Buy sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst experience ever. They never showed up to hang my Tv. I was charged and have made numerous calls and no one can help. It is truly pathetic the way I have been treated

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi DavidG, Thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in store installation, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

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