Customer Ratings & Reviews

Looks great terrible sound. Purchased geek squad for hundreds and they can’t do anything while under manufacturer. Garbage TV

Nightmare getting this delivered. I will never shop at Best Buy again.

Bad quality display, pixels after 2 months, sound is just okay.

Just come with only screen. No frame no controller no power cable

Missing parts, customer service to resolve was HORRIBLE

Didn’t have the remote and the magnetic frames So no really a deal

Best Buy sold me this TV, but 2 days later they canceled my order.

After looking around for tvs all different stores had the same tvs. Came across a demo display at Best Buy the picture quality and the zero glare HiSense tv offered was by far superior then any other at stores tv stand on a room with tons of natural light ingest to say we can enjoy viewing with curtains open Best choice. The art mode is incredible

Amazing tv!!! Couldn't be happier with the variety of the paintings and real life quality they elicit. Very user friendly and great looking over our fireplace mantle. Highly recommend!

The TV was as advertised. It was very easy to register and set up. The wall mount is the best I’ve seen. TV mounts flat to wall.

Had a Samsung Frame TV before. The viewing angle of the Frame was better than the Canvas, as was the art selection and art display (the matt availability to display around the art piece on the Canvas is nowhere as nice as the Frame TV's). The art is free on this TV though where I paid 5 bucks a month to have access to all the art on the Frame. The picture for watching streaming is very good though otherwise, and maybe even slightly better than the Samsung (though the viewing angle for watching TV isn't as good). The Samsung died on me after only 2.5 years, which I feel is unacceptable for a TV that cost 2 grand. I'm hoping this one lasts much longer. It was more affordable than the Samsung, though I did add the 5 year extended warranty this time due to how quickly the other TV died.

This is a great TV and the fact that it looks like a portrait is amazing. I have a smaller one in the bedroom and was so impressed I bought another. lol Very happy with the purchase, service, and price.

This TV is amazing! It took a while to get it mounted and set up because I wanted the wires inside the wall. The effort was worth it! The matte finish is fantastic, and the art mode is really cool. Unfortunately, the USB port on mine doesn't seem to work. I wanted to put a flash drive full of pictures and art to display. Thankfully the TV has 20gb of internal storage, and you can post art via any android phone using a QR code, which you aim your phone camera at. A link pops up and takes you to a browser where you can select photos from your phone, which are copied over wifi to the TV. Pretty slick. It also supports Google Drive, if you feel okay about your TV having access to all your personal data such as email access. YouTube, Spotify, Disney, Hulu, Amazon Prime... they are all there. The remote is easy to use and well laid out. The operating system lets you add apps for any streaming service imaginable, including things like CrunchyRoll and Rakuten Viki for streaming K-Dramas and other Asian entertainment like Anime. I love the auto shut-off mode to save energy and the motion detector, so it turns the art back on if someone comes into the room. The light sensor to dim or brighten the art according to the amount of light in the room really is cool. The only real draw-back when compared to the Samsung Frame is it doesn't have a portrait mode. I'd love to have a second one of these oriented vertically so I could have art & photos in that aspect ratio. HiSense, please make the next version have portrait mode!

I absolutely love this television! Somehow my 55' Samsung Frame stopped working when moving from one home to a new one. I love the frame concept and wanted to replace it. When shopping I saw Hisense had their own version which was $1000 dollars cheaper than what i paid for my Samsung Frame. I can confidently say I am soooooo happy with my decision. As someone that had both you will not be disappointed with this purchase. Save money and get this TV. Infact you get more for your money. The Canvas TV comes with a Bezel (Samsung Bezel Not Included) , A larger Selection of Free Art Work (Samsung has a small selection of free art, if you want more than you need a subscription) Canvas TV just has a power cord with NO additional Box required, (Samsung has a one connect box that is inconvenient to store). I don't know why anyone would consider an alternative option. The picture quality on the Canvas TV is top tier and the matte finish of the screen makes the art look natural in any room. Im sold on Hisense moving forward and will be using the brand for my projector setup in the man cave.

Better than frame tv. I have it on 24/7 and it is glorious.

You want this TV trust me, i own The Frame 65 and now the Hisense Canvas and this TV for its price is equil if not better. You get the frame bezel included with the TV which is a $200 to $500 option with Frame and the art work is free. Trust me, solid TV, well built and dont let the brand Hisense scare you, its a fantastic TV.

So far this TV has been amazing! Picture quality is great, matte screen is great! We originally tried a Samsung TU690T and weren't that impressed with it. We returned it and got this one and were way happier with everything about it.

We love it! Clear & beautiful. Teak look frame came with it and looks great. The art choices are beautiful and it looks like art! Going to get the 55 inch too!

Very pleased. Art mode is excellent. Picture quality and sound are great.

Good alternative to the FRAME. Art images are not quite as crisp. No DirectTV Stream app, so we had to use an Apple TV. Decent for the price.