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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $2,299.99

Customer reviews

Rating 4.6 out of 5 stars with 88 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the 98" Class QD5 Series Hi-QLED 4K UHD Smart Google TV (2025), especially regarding its picture quality, which many find amazing. The refresh rate is also a highlight, making sports viewing a fantastic experience. However, some customers have noted that the TV is quite heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-88 of 88 reviews
  • Rated 5 out of 5 stars

    Tv rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great quality tv ever own picture can be udjust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Great Product. Just buy it you would not regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! quick delivery great service! would recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Size Great Light Bleed Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV wall mounted turned it on and had light bleed from from the get go. Anything dark just looked washed out and no setting in the menu could fix it. Returning it and going with the 98 TCL Q6.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False advertisement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item description is wrong the stand is not 50" apart .. so i had this huge tv i couldnt use in my house for weeks waiting on them to bring me the right one only for them to contact me telling me they didnt have th right tvbut they had a 100" istead that was the same price as the tv i ordered before the sales price but they wouldnt make the same price or even come close so needless to say this whole process has turned me away from best buy all together

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Dusw, Thank you for choosing the Hisense 98QD5QG and for sharing your feedback with us. The TV Stand Width (WxD) is 59.9 x 19.4 inches. Hisense does not dictate BestBuy's price matching policy. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 2 out of 5 stars

    Hisense tv Modesto pl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this tv month, 2nd Hisense tv,the 1st.had initial problems but ok now.Like both tv's.Both were really good deals.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi MatthewGomez, Thank you for choosing the Hisense 98QD5QG and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    No parts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was good but when I open the box for the TV it did not have the screws for the legs and it didn’t come with a remote and it didn’t come with the cored to plug the tv in

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi JustinM, Thank you for choosing the Hisense 98QD5QG and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Size is great, picture shows really nice and clear.

    I would recommend this to a friend
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