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Customer reviews

Rating 4.3 out of 5 stars with 373 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Shiatsu Massage Pillow for its massage quality, heat feature, and ease of use. Some customers feel the massager is too bulky or small, and others feel it is too heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 373 reviews
  • Pros mentioned:
    Ease of use, Heat

    Rated 5 out of 5 stars

    Great massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to use and does great job for neck, shoulders and back. The heat is nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    Excelente massager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great massager for when u feel sore and need a good back rub. It helps a lot and it even heats up so it can help with pressure points I love it ! It also turns off after about 30 minutes of using so it automatically stops. Which is something people said couldn't happen in the reviews I saw here. It's a great product little hard to maneuver since it's a pillow ish shaped but I managed to make it work !

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case for the Galaxy S2 9.5. It snaps onto the tablet with some pressure, but once it is on, there is no worry of the tablet coming loose from the case. It does add a bit of weight to the tablet but it does not add to the size as the case is very slim. The gold color is very nice looking. I do think that it is quite expensive and hope that it lasts for a long time to make it worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Heat, Massage quality

    Rated 4 out of 5 stars

    Good portable massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this massager because the way it moves, plus it has heat.

    I would recommend this to a friend
  • Pros mentioned:
    Heat, Massage quality

    Rated 4 out of 5 stars

    Great Pillow for a stressed or sore neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has two options, a slow speed vibration and deep tissue revolving arm massage. You can also turn on the heating element get a heating pad as well as a massager.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Massage quality, Price

    Rated 5 out of 5 stars

    Great Massage Pillow for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my daughter requested this pillow for a birthday gift, I found it to be just what I also needed. So, I bought one for her and one for myself! Very easy to use for a relaxing neck massage. The price is great and it eases tense neck muscles away in no time. :)

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Not a bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said... it's nice for the massage. Not like the real think but pretty good overall. My only issue is that it's not easy trying to get comfortable using this while sitting because it sticks out so far causing your upper back to bend backwards making it become uncomfortable. Using this for you shoulders and upper back are good. Just trying to use it on the lower back makes sitting uncomfortable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good massager but needs to be setup correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good massager and can be used for different body parts like neck, upper back and lower back. Only thing that is a kind of negative is setting the pillow in correct position for relaxing massage. If it is not setup in comfortable position then you may end up being stiff while being massaged. I have been able to setup it up correctly now after few uses.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this for me so he wouldn't have to massage my neck so often! I drive a lot so this really helps release the trigger points in my neck. You can also use it on upper and lower back. This helps in between deep tissue massages when you are really hurting.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    Works well, just a little too hard for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this item but I had to take it back due to it being just a little too hard in the massage points for me. It did work well in taking the aches out; the heat and vibrating features worked quite well. The only thing about this is that maybe the shiatsu points could have been a touch softer and/or not quite so pointed. Otherwise it worked very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this little machine. It works better laying on the floor with it rather than in a chair. Also i can use it on my neck.

    I would recommend this to a friend
  • Pros mentioned:
    Heat, Massage quality

    Rated 5 out of 5 stars

    Never need a masseuse again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this before, lasted many years with lots of use. I bought one for my daughter and she is addicted to it. Just enough heat to warm muscles, deep massage. The only issue, might be the placement of controls, I have a tendency to hit the control while massaging , which either turns it off, or changes the setting. Other than that there is absolutely no down side.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Wish it had more massage modes!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Massager. Got this originally for my Wife but she is too short and how she would use it is by sitting on a dining room chair. Just because she's so short her using it on the couch she'd have to sit far back and she cant do that do to her back problem. Same goes for her neck. So the only way she was able to properly use it was to lay down. But even then she is unable to lay on her back for a long period of time. She always has to readjust and lay on her side. So anyone with this type of back problem or height problem I wouldn't recommend this massager. It's still gets a 5 star do to it working as it should. The internals are heavy duty and the heating element warms you up pretty good. Wish it had more massage modes though. It's really small in length. Some people use this on their backs and legs as I've read. But it's mostly for your neck. It does work on other body parts though. The material looks very durable and the internals light up red when you turn on the heating element. Looks cool and you can identify when the heat is on. Cord is pretty long, can't remember how long, but it's long and the reason why I can't measure it is because now my parent's own the massager. Since my wife was having difficulty using it and I certainly didn't need it at the time. My parent's were needing something like this to help relax them during a long day. Got this on a daily deal for around $40 and some change.

    I would recommend this to a friend
  • Pros mentioned:
    Heat, Massage quality

    Rated 4 out of 5 stars

    Cheap alternative to massage therapy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by how well this works for back and neck massage. The material is not that nice against bare skin, but the heat function and strength of the rollers works nice. Has helped my lower back pain and cervical pain when necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    Great massage pillow for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this from a Best Buy Deal of the Day email so it was $35 off the regular price which is the only reason I purchased. I actually like it much more than I thought I would and it felts pretty well whether sitting on the couch or in chair. I think the auto-shut off is also good so you don't overdo it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Not just for your neck and back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get creative with my massaging pillow. Whether it be sitting on it, putting it in my armpits,standing on it or using it on my cat... every use has led to a satisfying result.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    OMGGGGG SOO RELAXINGGGG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Absolutely love this Massage Pillow. It works wonders , relieves all stress and tenseness when used after a longgg day at work. I use it for my entire back I just move it around every few minutes. Next I’m going to buy the cushion that’s big enough for my entire back. I would definitely recommend this product for anyone that wants to try Homedics for their first time. This is cheap enough and worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 3 out of 5 stars

    Good for awhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually went through three of these pillows in the span of two years. The first one, my 3 month old puppy chewed through the power cord, not the product's fault. The second one, my husband was putting too much pressure on the shiatsu balls and caused them to stop moving entirely, again, not the product's fault. The third one the balls would periodically stop moving and eventually the heating element went out on the one side. Overall, it was a good product, but not entirely durable. I used it a lot for my ankles because my tendons get really tight and the heat/vibration/shiatsu combo really helped loosen up the area, thus making it easier to walk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massager at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter experiences migraines and wanted a neck massager for the holiday. After reading reviews and searching the internet for the perfect massager, I came across this one at Best Buy. You can use it for your neck, lower back and even for your feet (place a towel over it so it stays clean while using it for your feet). This massager is easy to use, not bulky and definitely makes tight muscles feel better. I ended up purchasing two of them—one for her and one for me. Best Buy sells it for a reasonable price with no complaints on my side. I believe this is a wonderful product!

    I would recommend this to a friend
  • Pros mentioned:
    Back pain relief

    Rated 4 out of 5 stars

    Small but effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with backs pain, it's puts a lot of pressure on your back.

    I would recommend this to a friend
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