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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 29 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers express satisfaction with the Shiatsu Pro+ Massage Cushion with Heat for its ability to provide relaxation and pain relief. Many customers find it very relaxing at the end of the day and effective in soothing sore and aching backs. The heat feature is also a popular plus. However, some customers have mentioned that it does not massage the lower back as well as they would like.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 29 reviews
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Favorite chair at work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well priced, have constant back pain and this actually helps with the tightness of the muscles in my back and helps me stand alittle straighter. Have it currently in my office at work. The controller is easy to use and cushion has straps the fit around my office chair nicely, heat setting is great, three coworkers have tried it and already want one.

    I would recommend this to a friend
  • Pros mentioned:
    Heat, Massage

    Rated 4 out of 5 stars

    easy and good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and helpful for back massage also has a heat setting and the rolling massage is very strong and positioned perfectly to kneed

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    heat and massage daily without leaving my home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager fits perfectly on my rocking chair. I look forward to my daily massage after a long day on the job. Very powerful like the chairs at the day spa and the heat is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    VERY SATISFIED GREAT IF YOU DON'T SLEEP WELL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this product. If you have problems sleeping. Use this and you will fall asleep quickly. Relaxing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great on lower back pain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when it works, may have to return, seems like there is a bad wire connection, wont power on sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Good massage and makes you feel relaxed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes you feel great after using it. I enjoy it and i wish I had bought it sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deep tissues massage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I realy love the spot massage option, vibration, and heat sitting. I have lower back pain so, this is my favorite setting. It is truly a deep tissue massager.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife as a Christmas present. She loves it and use it every day

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect when you had a long day at work and just need to get some relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best massager ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent massager; very powerful and convenient to use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for someone with health issues, including back and hip pain. She told me that it was wonderful and definitely helped ease her pain.

    I would recommend this to a friend
  • Pros mentioned:
    Heat, Massage

    Rated 5 out of 5 stars

    Perfect for the entire family!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I needed for my sore & aching back. It performed as advertised & the whole family loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money and good performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and value for money purchase. Performance is good though lower back levels isn’t fully reached given where the shiatsu rollers are setup.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurt my back had to return it…………………………………………………..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really fair product. I am happy but i except more from this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Massager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. but it didn’t  massage my lower back.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Great massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really help me after a long hard days. It really massages well and helps the back recover. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. I agree. Very relaxing at the end of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best back massager ive purchased yet!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hits the spot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hits to spot, easy to control, works the entire back well.

    I would recommend this to a friend
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