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Customer reviews

Rating 3.4 out of 5 stars with 9 reviews

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56%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Excellent massage, Small size

    Rated 5 out of 5 stars

    Neck and shoulder massage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent massage and heat from this innexpensive device! You will love it! Especially the small size.

    I would recommend this to a friend
  • Pros mentioned:
    Stress and tension removal

    Rated 5 out of 5 stars

    Dad's Home Massage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has been enjoying this shoulder wrap after work each day. The material is both comforting and relaxing along with the massage points that help to relax and remove the stress and tension from the sore muscles. Great product to purchase better product to gift to a friend or loved one!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not warm enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my partner. She needed a heating pad for her shoulders and I thought this would work. Unfortunately theres only one heat setting and it’s not very warm. I will probably be returning this and try something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A definite yes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband who has nevk & shoulder pain. It is easy to use & comfortable. The vibration is soothing without feeling like he's bring pummeled. It's so soothing that it can lull him to sleep! Heat is good & has auto shut off for safety. Reasonable price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cape massager with heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cape. It has heat as well as massage. I have arthritis in my spine and this is gentle enough to not hurt but does help with the pain. Very easy to use and covers down past my shoulder blades. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable heating & massage pad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile heating and massage pad. Easy to use and comfortable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Huge dissapointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crude device, very poor craftmanship and even poorer performance

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      We're sorry to hear you were disappointed with the neck and shoulder wrap. Your feedback is important, and we’d like to learn more about your experience. Please reach out to us at 1-800-466-3342 or [email protected] so we can assist you further.

  • Rated 1 out of 5 stars

    massage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not enjoy this product. It did not function as good as I thought it would, was uncomfortable.

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      Thank you for your honest feedback. We're sorry to hear that the Vibration Neck and Shoulder Wrap didn’t meet your expectations and felt uncomfortable to use. Your comfort and satisfaction are very important to us, and we understand how disappointing it can be when a product doesn’t work out as hoped.

  • Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get warm. It weakly vibrated, not a massage.

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      We're sorry to hear the product didn’t meet your expectations. The wrap is designed to provide gentle vibration for relaxation, along with a warming feature for added comfort—it sounds like your unit may not have performed as intended.

      If you haven't already, we encourage you to reach out to our customer support team at 1-800-466-3342 (Monday–Friday, 8:30am–5:00pm ET) so we can help troubleshoot or assist with a resolution. We appreciate your feedback and the opportunity to make things right.

  • Customer reviews from homedics.com

    User rating, 4.1 out of 5 stars with 32 reviews on homedics.com.

    See all homedics.com reviews
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