Customer Ratings & Reviews

I am pleased with the product. My only complaint is that it also blows heated air into the space.

Worked right out of the box no issues found. Looking forward to buying another.

This portable a/c unit feels the house with cool and relaxing temperatures without any trouble at all.

Seems a bit spendy for its stated abilities. Cheaply constructed window kit for older houses with vertical openings. But have always loved the Honeywell brand. Am looking forward to trying out the dehumidifier function this winter in the NW.

It feels more like 8000 btu window unit rather than 12000 btu. It works well in my bedroom but not good enough for a large living room. (I bought two.)

We bought this unit to cool a 140 square foot room. (We live in Phoenix, 2nd floor, western exposure, room over the garage. It's hot.) The unit is properly installed on level laminate flooring with the exhaust hose straight to an outside window. We had a previous LG unit for 5 years that recently stopped working and read the excellent reviews on this one before buying. Within 3 weeks it started rattling- the face plates on the exterior were all rattling against one another. OK, maybe it rattles. It's past the return date but still blowing cold, so we deal with it. 5 weeks in and the thermostat stops working. It reads 59, the room is 77, it's set to 65. The machine starts grinding and making awful noises and all the while blowing hot air because it thinks the room is 59. Meanwhile we sweat. Best Buy won't return our money and we are in the midst of battling Honeywell to try to get a replacement. The cust svc hours are only 8:30-5:30 EST M-F- inconvenient when we're on PST and the rep wants us to call after the unit has been running when the noise starts- usually between midnight and 4am and wants us to go out and buy a thermometer to hold next to the unit so we can prove the ambient room temperature is not what the thermostat on the unit is showing. They can't promise we'll get a replacement and clearly we won't get our money back. Here's a thought- if it was working right, I wouldn't be calling. I know why this item was on such a good sale- because it's AWFUL.

Easy and quick out of the box install. Great instructions. Good price for reliable product. Everything works exactly as described.

Ac works well for large space and has ability to move

perfect perfect it works it will make your life cooler in summer time

Its working ver y well so far. I lije it is cool!!

Great product. I recommend this product to all my friends and family.

I like this machine, although my concept was a bit different, it does not take away from the functionality and aesthetic appeal of this product. Cools my living room well. Not giving 5 stars because it shouldn't have to be affixed to an area to allow fan of hot air to be circulated outdoors, defeats the "portable" function.

Very satisfied with this purchase, read all the positive reviews and they were correct happy with the purchase.

This is a good air conditioner it gets the room cold and it doesn’t leak

Perfect on keeping the kitchen cool on those hot days. Loved that we can move it to any room if need be.

This a/c unit cools my entire Livingroom plus my dining area. Great value! Highly recommend.

Didn't work well for us on an enclosed patio, never cooled off.

I've had 2. The first one lasted one summer & then started making a clanking noise; as well as the air was no longer ice cold. I put it in storage after summer & hoped for the best. I called around to get it serviced but the shipping fees & cost just to diagnose the problem were high. I tried it this summer & it didn't work at all. Fortunately they had a 2year warranty; the process was actually very simple & they did have a new unit within 4days once the RM was complete. The new product was identical & worked great. 2 months in the temp adjust buttons no longer work I cannot adjust the temp whatsoever; but it does work & does pump out ice cold air. Fortunately it stuck on 71 degrees which is fine.

Quiet and cold. I bought another brand a few years ago but this one beats it hands down.

I bought this thinking that it would be great for my 500 sq foot alcove studio, but it barely keeps the alcove area cold. The sounds isn't too bad except when the vent area needs to be cleaned out. The look and aesthetics are fine, but the AC itself is mediocre at best. Even when set to get down to 70, it barely reaches 75, and it might be due to the weather outside in NYC, but what's the point of the AC then? It also came without the window insert panels twice. I returned the first one, but the second one also came without it, so I contacted the manufacturer to ship it to me.