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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 93 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers are delighted by the True HEPA Console 465 Sq. Ft. Air Purifier's ability to improve air quality and reduce dust, leading to noticeable improvements in breathing and allergy symptoms. Many appreciate its quiet operation, especially on lower settings, and the ease of filter replacement. The purifier's size is also frequently praised for its effectiveness relative to its footprint. While some find it larger than expected, most find it fits well within stated dimensions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 93 reviews
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great to clean the smoke and impurities out of the air.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Great Hepa Filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome filter, and we got it at a very good price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job as advertised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load on turbo setting, so not well suited for sleeping area's.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 4 out of 5 stars

    Performs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing a good job. Our basement smells fresh and clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great air purifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a black Friday deal, some people in our household have allergies ... Seems to help cut down on their allergies. The fan at the medium and high setting can be noisy to some but I find it as a good white noise. You may not want it in your room at night.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly, so quiet. Recommend even in living areas.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great purifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says. Removes dust from the air effectively

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 4 out of 5 stars

    Good Product and does what it promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine does a great job of keeping the air fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this air purifier for a short period of time so far but both myself and my wife have noticed a huge difference since using it we turned it off for a day and the next day both our allergies were noticeably worse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Run it all the time and think can definitely tell a difference. Wish could schedule on and off. It does have an 8 hour timer hough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at cleaning the air.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has three speeds as well as a turbo function to quickly clean the air. There is a dimmer control button that allows the light to be turned off, keeping the room dark at night. I use it in the bed room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's suppose to do!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes the room smell fresh. Coming from a room farther away you notice a big difference. Little loud on high but when your in same room you just turn it down but still getting results. Love that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid peformer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honeywell machines are top notch. This unit has the 3 block filters whereas others have only 2. Only drawback may be filter cost .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased multiple times in store and online. Always easy and quick. No hassle no pressure sales but always they are willing to help customers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super Performance So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I certainly appreciate the clean, fresh, and cool air emitting from my Honeywell Hepta air Purifier. Another fine product from BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this air purifier helps keep the dust down which is great since we have sinus allergies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apartment central air keeps blowing in dust but this helps clean it up somewhat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Air cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older Honeywell air cleaner. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping my asthma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air purifier was suggested by a friend so I bought it, it is amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get my air purifier. Things were going great for the first week, and I wanted to test it more doing second week. However, the purifier literally would not turn own after using for approximately 2 weeks. I tried unplugging and plugging back in, reading manual, and calling Honeywell (which is always closed, even during business hours). Tried taking back to Best Buy, but with their ridiculous 15 day return policy they rudely informed me of, they would not accept return. Horrible experience, but I'm hoping Honeywell will remedy. However, I will not buy another Honeywell product, and will not shop at Best Buy anytime soon...or later.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for sharing your experience. We would like to assist you with this. Please contact us at [email protected]. Thank you. HoneywellSupportTechnician

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