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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 93 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers are delighted by the True HEPA Console 465 Sq. Ft. Air Purifier's ability to improve air quality and reduce dust, leading to noticeable improvements in breathing and allergy symptoms. Many appreciate its quiet operation, especially on lower settings, and the ease of filter replacement. The purifier's size is also frequently praised for its effectiveness relative to its footprint. While some find it larger than expected, most find it fits well within stated dimensions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-93 of 93 reviews
  • Rated 5 out of 5 stars

    Powerful and not too loud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does the job well and I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air purifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breath easier ....................,,,,,,,,,.,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t believe how it helps every day. Cleans air fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like advertised. I am happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the work hopefully, bought it at a great price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not really seem to work that well. Have it for 6 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air flow smells bad, not recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I waited several months before I tried this unit. This unit produces an airflow that smells horrible. I would have returned it if I had tried it sooner. Now I'm stuck with an over sized $182.00 paper weight.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for this feedback. The Honeywell air purifier team is dedicated to providing quality products and we would like the opportunity to assist you with this concern. We ask you to please contact our team by emailing [email protected]. Thank you. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    did not like

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought two of these cleaners , and every time i set them up, it seemed like the fan was striking the base, making a horrible noise

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for sharing your experience. We would like to assist you with this. Please contact us at [email protected]. Thank you. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Broke before use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned on filter and did not work. Motor for fan was broken, no confidence in product so returned.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for your review. If you require assistance, please contact us at [email protected]. Thank you. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened box and fan would only run on high. Decided not to try again, felt cheaply made. Also very big unit.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for bringing this to our attention. The Honeywell air purifier team is dedicated to providing quality products and we apologize for this experience. Our consumer relations team would like the opportunity to assist you with this concern. We ask you to please contact [email protected]. Thank you. HoneywellSupportTechnician

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Awsonme

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was having allergies due to pregnancy. and its a lot damper in the house. We have an American Eskimo. plus a yard. (pollen and damper). and she was having all day running nose and problem breathing a night. I bought it as a test and I worked fabulously, As soon she is stepping into the house all her symptoms disappear. Installed 6 hours before she came and I didn't tell her. (just to prove my point, she didn't want me to buy it... JAJAJA..)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    should clean air, not make it smell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews about the smells, but thought for sure Honeywell would have fixed the issue. Why does the HPA give off a oil like smell? I have had the unit for 2 days and choke on the smell each night. I am going to let it run outside for a day and if it fixes it I will update my review. If the smell does not go away, the HPA300 will go away back to Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked badly for a half hour and then not at all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did some research on this and it compared closely to the blueair purifiers that we already had and was on black Friday special, so thought we'd give it a chance. The knock on consumer reports was that it was noisy. The fan was loud on the high level and with the turbo. . . much more so than our blueair 211+. Couldn't really determine if it was as effective as it stopped working after about a half hour. Not certain we want to entertain a replacement, probably will return and go with another blueair for the downstairs.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for this feedback. The Honeywell air purifier team is dedicated to providing quality products and this is not what you would expect from this unit. For assistance with your air purifier concerns, we ask you to please contact our consumer relations team by emailing [email protected]. Our team would like the opportunity to assist you. Thank you. HoneywellSupportTechnician

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