Customer Ratings & Reviews

I've used this vacuum for the last month and it has been great. I'm used to bagless vacuums so having the bag is a nice treat - since I don't have to see the dirt all over again. It is a one pass vacuum and goes from carpets to bare floors without having to press any switches. The on/off switch is in a great location and the one 'switch' it has it to switch from low to high suction. I've never used the low function and I'm not really sure why it's there. The separate canister is pretty good. It doesn't have as much suction as the upright but it gets the job done. Being able to put it on your shoulder and walk around the house (with the extra long cord) has been great. I do have two issues with this though; first, I miss having the ability to use the attachments during the course of my vacuuming as it is a whole separate appliance. With this, I'm less likely to do a complete job because once I'm done with vacuuming, I just want to be done. Second, the storage of it is awkward. It doesn't fit within itself at all.

I was looking to go back to a bagged vacuum because I was tired of the extra maintainance my bagless vacuum required (filters, cleaning) all the time. I have owned bagged Hoovers in the past and trust the name. When shopping for appliances I always look to Best Buy first and saw the Hoover Platinum Collection. I'm so pleased! Not only did I get an upright vacuum that really cleans my carpets and is easy to handle, I also got a handy porable canister vacuum! The canister vacuum comes with a hose, wand, attachments and a shoulder strap! I cac clean anywhere from my ceilings to my baseboards without killing my back! Both vacuums come with generously long cords that let me plug in one room and clean my entire two bedroom apartment with out moving the plug! I also loved Best Buy's price!

After reviewing dozens of customer reviews, I decided to order this package of Hoover Platinum Vacuum. Overall I got an excellent product for my money. Not only it is easy to work with, but it is very pleasing to look at. Nice design, good colors, long enough cords. Now I can say I finally enjoy vacuuming. Most importantly I enjoy the result. After using more expensive bag-less vacuums that did a good job cleaning up the floors, area rugs and wall-to-wall carpets, but left behind airborne dust that settle after cleaning, I resolved never to by a bag-less vacuum again. This Hoover Platinum is really a dream when it comes to lasting dust free results. An other feature worth mentioning that the upright is self-propelled and requires minimum effort to push and pull. Now our 2,200 sq.ft. floor space takes one third of the time to clean than with my previous ORECK, Dyson and other models. It is excellent on pet hair as well. Our American Bulldog's white hair no longer covers the nooks and crevices, since it is quite easy to reach everywhere with the canister attachments (assuming they will stay on better) I ordered a bunch of bags already, as I never want to be without. My solution for odor coming for the bag (animal hair, dander) to add some organic air-freshener balls to the bag before starting to vacuum.

I purchased this vacuum as a trial for my housekeeping staff. They love it and fight over who gets to use this vacuum. It is lightweight, yet powerful enough to clean up fine beach sand. The small canister vacuum was a welcome bonus.

We bought this because my wife's old Royal vacuum is so heavy and hard to use. It also needs some repair to the handle latch. This Hoover is much easier to use and it does an even better job. We were concerned that there was no height adjustment, but this works equally well on carpet, hardwood, and vinyl floors. The handle for stairs is especially useful, as we have two carpeted stairways. The vacuum is so light it isn't a problem. In spite of the bad reviews on the canister, my wife loves it too. It is so very light it is easy to vacuum out the cars, and the long wands reach to the high ceiling on our back porch. It seems to have a lot of suction, and the noise is no worse than any other vacuum. We definitely wanted a bag vacuum, as emptying a no-bag vacuum is a messy operation. With the bag, you just remove all the dirt and dust and it is already bagged. Also, the bag offers a very large HEPA filter that is changed automatically when you need to change it. In one step you neatly empty the dirt and replace the filter.

Very good vacuum, light weight, easy to handle and very good suction. I also like the smaller attached vacuum. Easy to use on stairs, under furniture or cracks in floor.

I love that there are two vacuums. The smaller vacuum is great for stairs, and small jobs. It's lightweight, has a long extension cord, and it has a powerful suction. The upright is also lightweight, it's easy to maneuver, and has a powerful suction. This is the second time I purchased this vacuum set. I gave the old one to my daughter because she was always borrowing mine. It's a great product!

I bought this vacuum for a new home I bought in Florida. The vacuum has a long cord, powerful suction, and it is lightweight. I have used it on both carpeting and hard surfaces and it picks up nicely on all surfaces. The vacuum lies flat allowing me to easily vacuum under pieces of furniture. I have not used the separate hand vacuum that comes with this vacuum, but I am sure it will come in handy for many areas including vacuuming my car's interior.

This is my second Hoover vacuum cleaner in more than 20 years...just shows how sturdy and reliable this product is. This new Hoover is a lightweight product which really cleans with a bang! Have only had it for a little over a month, but am loving it big time!

This vacuum bundled with a smaller one is a great value. The main one works well on carpet and the smaller one easy to carry around and a substitute for small jobs.

The upright unit is quite powerful and does a thorough job. The portable piece is also very effective and easy to carry.

The upright is lightweight and powerful; works just as well on bare floor as it does on carpet and that is what I was looking for. The canister's suction power is not as strong as the upright but the convenience of it is wonderful.

So happy to have found a decent vacuum with bags that provides good suction for cleaning my carpets without throwing dust particles and pet hair back into the air! As an allergy sufferer, "bagless" vacuums defeat the purpose of cleaning my house. I am very pleased with this piece of equipment, and look forward to a clean house and using less tissues this allergy season!

Absolutely love this vacuum. It is extremely light to carry up and down stairs, is self-propelled so it is super easy to use, and has great suction. Very happy I purchased this vacuum.

This vacuum comes in two separate units. Very light weight and both of them are powerful. Love it.

While vacuum shopping I was disappointed to see how many leading vacuums were bagless. These "filter bags" are not cheap but they're great for households with allergy issues (the bags on the upright even seal as they're being removed -- great design!). The upright is very light and the canister is great for getting in the crevasses and for use in the car. I even use it to suck the dirt out of my little Electrolux battery-operated hard floor vacuum, which allows me to benefit from its ease-of-use but not have to fling dirt and dust back into the air while emptying it. I wholeheartedly recommend these Hoovers!

Very light weight. Works better than any bagless vacuum

We have owned this vacuum cleaner for several years and can say it's wonderful except for one thing. It cleans well, uses bags (why would someone not?) and is very lightweight. The handle has broken off twice, The second time after paying a vacuum repair shop to fix it. Otherwise a 5 star.

I am so very happy with my purchase. I wanted a bagged, light weight vacuum, and this is perfect. Great suction power, and my carpets look practically new when I'm done vacuuming (and they are almost 10 years old). The canister vac (also bagged) was a welcome bonus. So easy to use, and no more lugging around a heavy bagless vacuum that has to be emptied every time it is used. Got it on sale, so that made me even happier. I would definitely recommend this combo for anyone who prefers bagged over bagless and wants something light weight enough to carry up and down stairs if needed. And which does a good job on hardwood floors, too!

Bought the vacuum because of weight of our previous one...was very difficult for my wife to carry it upstairs. This one is very light and the suction is tremendous. However, our bedroom carpet is deep and plush. The self adjusting feature doesn't adjust enough for this type carpet. The machine is very hard to push on the carpet, and the brush and wheels leave deep tracks. We have to rake the carpet after vacuuming. I recommend the vacuum if your carpet is not the deep and plush variety.