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Customer reviews

Rating 4.5 out of 5 stars with 174 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the comfort, size, and grip of the Split Pad Pro for Nintendo Switch, frequently citing its improved feel and quality compared to standard Joy-Cons. A significant advantage mentioned is the reduction in joystick drift issues. However, some customers noted the lack of rumble and gyro features as drawbacks. The battery life was also mentioned as a potential concern by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Not well made.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While significantly more comfortable on my hands than the traditional joy con controllers this is unfortunately a poorly made product. Joystick drift started almost within a day or two of use. The L button for some reason also triggers the minus button? A frustrating device that I wish was better than it is.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Drift

    Rated 1 out of 5 stars

    Rough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping for grip on the back but its too smooth. Hurt my wrists because there’s no comfortable way to hold it… causing my wrists to ache. Still drifts. Wanted to like it bit its just a terrible design.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Break easily.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs an improvement. I buys this controlling pads every week because it has not been improved for any good reason because the company wants us to keep buying the pads that’s why they failed to improved it up to this moment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Split pad controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy! Thought i ordered the actual pad, but i only purchased the controller. Not happy wish the description was worded differently, so customers know exactly what they are buying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Switch alternate joycon

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken upon unboxing and very clunky, cheaply made

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not connect to unit. Will not recommend this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description does not clarify the product! Also picture of item does not help either. I thought i ordered the pad pro, but again it was only the controllers. If i would have known i would not have brought it alone. So now i have purchase the pad to go with them. Safe to say me and my kids were both surprised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Major stick drift, would not recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the black version of this controller and it is no longer listed on the Best Buy website. This controller worked great for 6 months but now the left thumb stick has major stick drift to the left that is happening all the time. I've never dropped it or anything. It sits on a table when not in use. Do not buy as the product is not very well made.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Drift

    Rated 1 out of 5 stars

    3 months in and has drift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess mine was detective? Just bought it 3 months ago and has MAJOR drift issues. Puts the joycon problem to shame.

    No, I would not recommend this to a friend