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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 307 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers often highlight the stunning graphics, engaging story, and fun open-world experience as major strengths of Horizon Forbidden West. Many also praise the improved combat and the beautiful steelbook and art book included in special editions. While some players reported encountering glitches, the overall feedback points to a highly enjoyable game.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 307 reviews
  • Pros mentioned:
    Graphics, Story

    Rated 5 out of 5 stars

    Great graphics, a great seauel

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful graphics and very fun gameplay. A fantastic sequel with a great story. Very happy that I went with the special edition. The steelbook is really nice and it came with an art book.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic sequel to zero dawn! And with the power of the ps5, its an amazing sequel to dive into

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Steelbook

    Rated 5 out of 5 stars

    Great Game & Beautiful Steelbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great story and gameplay. I love shooting machines with my arrows. However, I feel like the story was better presented in the first one. The Steelbook is beautiful but the mini artbook was just okay. The package is well presented. It was delivered to me in a box but it still suffered a small damage on the outer packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    great game

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really fantastic game to play on the playstation console

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic follow up to an already amazing first game.

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 5 out of 5 stars

    A must for PS4/PS5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best PS5 open map game in the market right now. they improve everything from the first game. Special edition come with the steal box, digital soundtrack, some clothes downloads, and an AMAZING art book.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Horizon Forbidden West Sooooo Dope!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre ordered this 3 weeks ago for pick up at my local Best Buy. Like always there on time and ready to go. The first game was amazing and I’ll be spending all holiday weekend and beyond on this game!! Definitely get it if you you can!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Horizon: Forbidden West Game of the Year Contender

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is a masterpeace! My favorite game on my PS5. I am a fan of the first game Horizon Zero Dawn. But this surpasses the original in every aspect. The graphics fidelity is breathtaking it is very fun and addictive.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Definite add to you collection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun game. Definitely a must have. Just as good as the first, although there is a lot of dialogue in this one, but that’s good for lore.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Game Available on PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re a PlayStation owner and not playing Horizon Forbidden West what are you doing? Stem and stern it’s absolutely incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing sequel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sequel, graphics are incredible as expected. Another home run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Horizon Zero Dawn games are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the first game when i played it back in 2019 on ps4 pro & I'm very happy to have Horizon forbidden west to play on my ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Open world

    Rated 4 out of 5 stars

    Bigger Isn't Always Better!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game by far some of the best graphics I have seen on the PS5 platform. If you are a fan of a previous game and enjoy large open world RPG games, this game is for you. Personally, I found the previous Horizon game to be more enjoyable. This sequel is packed with so much content that it makes the game feel bloated and like a chore for some players. For example, the system for leveling up gear and the numerous weapon varieties seem overly complicated. Sometimes, less is more and that is something that the previous Horizon game did well at.

    I would recommend this to a friend
  • Pros mentioned:
    Combat, Graphics, Open world

    Rated 5 out of 5 stars

    A Must Have!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Game! I completed 100% of the game. I was intrigued with the details in the open world, the new settings and mechanics. The Combat feels comfortable, but overall the game is a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Open world, Story

    Rated 5 out of 5 stars

    A Must BUY!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peronally luv this game. Was a big fan of the last one so definitely had an interest in copping this one. They greatly improved on the mechanics of its predecxor and wven added new features to improve the experience. Have not finfished the game in its entirety, prob not even halfway as of yet. But so far i am loving the story and characters. Even the new character additions. Def would recommend this and the previous title.for anyone to play. Its not for everyone, but if you are into open world games that offer a great prearntatiin and funamenal graphics. Its a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Open world, Story

    Rated 5 out of 5 stars

    Horizon forbidden west

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good game. Amazing story and plot. Would recommend to anyone that enjoys open world. But i would recommend you play the first game first.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Story

    Rated 5 out of 5 stars

    A must play for PS5 owners

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horizon is such a good series and underrated in some aspects. It has a really cool story and the world is absolutely beautiful. This is one of the best looking games ever made full stop.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Steelbook, Story

    Rated 5 out of 5 stars

    Absolute must buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a masterpiece. This is my vote for game of the year. They took what was great in the original and built upon it to create this masterpiece. This is all done so well from the stunning visuals to the gameplay mechanics to the story. Shows off what the PS5 is capable of. The artbook and other extras that are included are a must have for collectors. Great installment into this franchise. If you’re thinking about buying this, just do it. You won’t regret it!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Story
    Cons mentioned:
    Glitches

    Rated 4 out of 5 stars

    A near perfect sequel!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing and worth every penny! I wish that I could give this a 4.5 out of 5 versus a 4, so imagine this review is for a 4.5 as the game is very close to perfect. This is the edition to get: PS5, art book, a few unlockables, and, most importantly, a steelbook! Forbidden West is a near perfect sequel to a near perfect first game! Graphics and sound are amazing, controls are right, but, most importantly, the story continues to grow and expand on the first game. The ONLY reason this is not a five out of five is due to, sadly, a few bugs that cropped up for me including bizarre issues with NPCs not following me properly, Aloy (your character) not climbing properly, and a few more issues.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Steelbook

    Rated 5 out of 5 stars

    Quality made & Affordable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great special edition for the price. The steelbook is amazing and the art book is great if you already enjoy the game. After the first playthrough for me I think the story may have been a little predictable & clichè than the first game but they improved everywhere else. If your a fan of the first game then the second should be right up your alley.

    I would recommend this to a friend
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