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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 945 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers value the Ranger Electric Self-Balancing Scooter for its Bluetooth speaker, overall performance, and ease of use. Many appreciate the speed and lights, and find the ride quality to be good when the scooter is working well. However, some customers have expressed concerns about the battery life and charging capabilities. A few customers have also mentioned issues with balance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 945 reviews
  • Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it and he learnt to ride on it in less than a day.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery problems

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not even a year and it started having problems. Battery draining without warning and It just stops while riding and making kids fall. So risky to use.

    No, I would not recommend this to a friend
    • Brand response from Hover-1 Team
      Posted .

      Hello, we are sorry to hear you are experiencing technical difficulties with your unit. Please reach out to our Hover-1 Support Team for further assistance. We would be happy to help! You can contact us by emailing [email protected] Thank You, -Sam hover1

  • Rated 5 out of 5 stars

    Great for couple of years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had minor issues , but best buy just replaced with a new item. Still the product looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth speaker

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scooter my son like it because has Bluetooth.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE CUSTOMER SERVICE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hover-1 was great when it was working but quit working after less than a month and a half of very gentle use (mostly in our basement due to the weather conditions outside). I bought it on a Black Friday sale, but didn't give it until Christmas, so by the time it quit working the return window was closed. I have had a ticket into Hover-1 for over two weeks with no response. So I chatted with Best Buy. They were unwilling to help me, but told me to submit a ticket (which I had already done). They also gave me a telephone number to call (which I had already called and "due to high demand they were not taking calls"), still Best Buy was unwilling to help in any other way. Neither company wants to help AT all! For the price I paid I AM SHOCKED that it broke after VERY LITTLE USE. I VERY rarely write reviews, but am writing this one to help others to invest in a DIFFERENT hover board (and from a different store) so that you can get more use out of it and avoid a major headache.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Got it for our 7yr old for xmas and she loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hover1

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good hover board for the grandkids and very good

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth speaker

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mi kids love this overboard Greta Christmas gift! M

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hover Board

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase..bought it on sale for a Christmas present. Grandson loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My daughter loves it. The blue tooth feature is cool for music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoover 1 electric scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for grandson. Live in WI and excited to use when weather permits.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    worked for 2 month

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor quolity. one part stopped charging in less then 3 month

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My kid loved it.. definitely recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my 7 year son. He really liked it. learned it in a day and enjoying his rides. No issues so far. The sound system is also good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun ride for work too

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a a gift for my long time friend. Surprisingly he brought it to his work where in the warehouse his employees found it to be a fun, time-saving way to get from one end of the building to the other.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FUN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and the battery is decent. Perfect gift for my 13 year old nephew.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fun toy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fun toy but we make sure our 6yo has helmet and pads on in case of a fall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of Fun for my 6yo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 6yo and he loves it. I purchased the seat with it and he can’t get enough of it. Battery seems to last long enough for him to be tired of driving before it dies.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not working after 2 months, Hover service is bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after 2 months. I guess the battery is dead. It is still in warranty but the Hover service is bad. I contacted them on 2/1 and they gave me the first reply to how to reset the Hover-1 board(not working), then no response till not. Already two weeks. I kept sending them email but no response.

    No, I would not recommend this to a friend
    • Brand response from Hover-1 Team
      Posted .

      Hello, we do apologize that your issue was not resolved. We are here to assist our customers to the best of our abilities. Please reach out to our support team for further assistance at this time. -Sam hover1

  • Rated 1 out of 5 stars

    Defective product, great customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We literally have returned this item twice and are about to return for a third time. Each time we have received a defective hover board. The first one was unbalanced and could only go in circles (not user error), the second one had a broken piece and became so lose after 3 days it had to be returned. We opened the third one yesterday and it has a clicking noise, exactly the broken piece sounded on the one that loosened.. idk what to do at this point. Mind you this has all being within a 3 week period as this was a Christmas gift for my 11yo, who is wellllll under the weight limit. Bestbuy has been great helping us with the issue but the actual product is not great

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I do feel it could be made with better quality materials

    I would recommend this to a friend
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