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Customer Ratings & Reviews

Your price for this item is $230.99
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The comparable value price is $329.00

Customer reviews

Rating 4.4 out of 5 stars with 143 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 14" Chromebook's ease of use and affordability, frequently citing its suitability for schoolwork and overall value. Positive feedback also highlights the device's lightweight design, long battery life, and satisfactory performance. While some users reported issues with the screen, the majority of reviews were overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 143 reviews
  • Rated 5 out of 5 stars

    HP 14inch Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st Chromebook I have ever owned. Wonderful machine and really love!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Edward

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accociate was kind and courteous, professional and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great price just in time for back to school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for what i was looking for. Very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book for classes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for online school does what I need to do easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Claudia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were extremely satisfied with the service and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, easy and simple to use for all ages.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet now that I can connect to my TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP chromebooks are junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the series of 11" HP chromebooks thet were either DOA, or died within a few days. The screens would flash bright white on start up. I bought this one because it was a different model, but apparently used the same defective video chip as the other HP model. This one died within hours. Don't but HP chromebooks. Yeah, they're cheap but are absolute junk. of

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    touch pad not touchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop worked perfectly. The touch pad is too hard to press though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t connect to wifi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop can’t connect to wifi. I checked YouTube and it seems like most people are having the same issues.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted a computer to pay bills only but it is to difficult to figure out how to set it up so it becomes another paper weight

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's an ok laptop for games

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't turn on when fell asleep will be returning this in person doesn't work faster like I hoped and not a good laptop for college

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Boring, difficult

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not enjoy this laptop. IT Was basically not compatible with any of my apps and would not save any iof my files so that I could find it. Very disappointed that nothing i wanted was in stock

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if the touchpad on this was defective or not but it kept sticking down when I'd click on it, right out of the box. Had to return because of that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    hp chromebook.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my hp chromebook that i bought from bestbuy.on may 17.has quit working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk, useless, horrible. Do not buy, get a real laptop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    new chrombook 2022

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easey to setup and transfer all apps from old chrome book

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Fast, which is quite a refreshing compared to my old system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No touch screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook replaces the older 14" from HP that had a touch screen. This one does not.

    I would recommend this to a friend
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