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Customer Ratings & Reviews

Your price for this item is $136.99
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The comparable value price is $249.00

Customer reviews

Rating 4.5 out of 5 stars with 1068 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the 14" Chromebook for its ease of use, light weight, and compact size, finding it to be a great value for the price. Positive feedback also highlights the device's battery life and performance for everyday tasks like web browsing. However, some users mention limitations regarding screen resolution and storage capacity, while others note compatibility issues with certain software. The operating system's limitations were also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,068 reviews
  • Rated 4 out of 5 stars

    Disappointed it does not have a backlit keyboard a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this chromebook under the impression that it had a backlit keyboard. It was the main and only reason why i purchesed this specific one. They have it advertised as having a backlit keyboard but it does not. Is awesome chromebook just disapointed in the keyboard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Starters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop it’s a 4 start rating because it gets the job done but since there’s no hard drive I can’t save information to the device it’s all cloud based which protects me from viruses but makes saving documents a little difficult. I would rebuy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing made for people who just like to check their email and surf online. It has a very light operating system. But I don't yet know how it would start working once you start saving a lot of things on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop for college students, I like it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of difficult to use. Not what I would prefer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this computer for our son's 9th birthday. He loves this computer. You can use a mouse or just touch the screen to navigate. This was a great starter laptop for our son. He does everything from homework to watching YouTube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected and better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is fast to load from sleep or off. Chrome browser is fast and laptop has plenty of memory space for me. Only had a problem twice in first 60 days that required another computer to perform. One was a password restricted excel document.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good for me. Instead of having fun I would rather use Internet Explorer or Firefox but this thing runs on Chrome as an operating system and it was just confusing to use. I could download PDFs but I couldn't view them on this particular machine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like all things its a learning experience.i finds it much different then the norm of pc's. have not really done to much on it like downloading but am sure i will. find some of it is hard to figure out such as my bookmarks and some other issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great laptop for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my Chromebook! The only problem is that you cannot download certain software but overall the conveniency more than makes up for it. I would definitely recommend to someone who uses a laptop mostly for internet functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Suits my needs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a PC guy but travel for work and often go online to pass time in the hotels. Works okay for that although sometimes it fights me to sign in to a hotel WiFi. Generally get in, but annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fastest laptop in the world but it serves its purpose. The OS being Google vs the standards (Windows, MAC OS or Linux) is definitely different but there is a flare of the three mentioned as you navigate. Great for teens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my nephew, but he needed additional access for gaming. Exchanged for a different one. Would served its purpose just fine if it’s just for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a practical and on the go laptop this is great will Probably work best at places like libraries coffee shops with great internet. Sometimes slow at home regardless of internet speed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid, not spectacular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for with this computer. It does Chrome well and is good for web surfing. But that is about it. Solid second computer to have for quick outings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I do prefer Chrome as my search engine this has some odd limitations. Attempting to log in to a Hotel wifi that obviously was not secure I had to waste time trying to bypass the fail-safe security.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her laptop. It's done everything that she's needed to do at school. It is really good battery life and she can sit and watch Netflix too. She's able to do her school work anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you are the best place to shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE SHOPPING BEST BUY .you are close to my house . i bought my chromebook and i love it it was best birthday gift i have every bought myself your staff are always so helpful thank you Laurrel Carson

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my grandmother, who is befuddled by the goofiness of Windows, security and updates and who only surfs the web and annoys me on Facebook. Perfect replacement for her aging, underpowered PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do your homework before you buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up being something I could use, but was not the “laptop” I was looking for. It’s very similar to the Apps I have in my phone, and I wanted something I could use to download and save music.

    No, I would not recommend this to a friend
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