Customer Ratings & Reviews

Bought this labtop for school purposes and it was perfect for getting me thru the courses. Very reliable.

I was looking for an entry level pc for my daughter and I let her select a laptop. She selected this one because it's size was similar to her chromebook and she didn't want a touch screen. Unfortunately, this laptop has a celeron processor that does work properly when it heats up. It will freeze up the task bar, disable the functionality of some of the buttons. Worst thing, it may not allow you to sign into your account. We have best buy's total care, we took it to their Geek Squad twice, the issues persisted, and their final word was it's a low-grade computer and processor, so you should expect these kinds of problems.

It's the perfect size for a laptop. I'm happy with it..

Great for value. Fastest computer for the best price

I bought this laptop so I could work from home with my company after I moved to another state. its worthless does not let you download any program that isn't already installed. a true waste of money.

Very nice basic laptop , Great value for the price

Laptop exceeded expectations. Screen size was perfect.

Sad to say but this laptop was a huge disappointment. Got it for my daughter for middle school and to play her normal games like Minecraft. Lap top was very slow. Would not recommend

We are pleased to inform you that the delivery of your laptop was punctual and the product fully met my expectations, as described. I extend my sincere gratitude to Best Buy for their impeccable service.

I love this computer it works perfectly to fit my needs

I loved it, but the screen went out on me the first day

My wife laptop i purchased in July of 2024 she does work,social media and nursing school training coming up in 2025.

Love it, its light and fast. Its perfect for school

Was sent a USED computer, it wouldnt sign onto wifi so on step 3 of set up it never got any further. Sent computer back the day i got it and STILL havent received a full refund. Never buying thru any other place online like this again. I thought i was buying from best buy not some person. Very unhappy this was supposed to be a Christmas gift.

Runs slow and resets on its own during use under a hour

A thrifty way to have a laptop that does what I need.

When coming in the store I got help as soon as possible which was a great for my first time buying in Best Buy.My review over this computer is sufficiently great, it works good. Overall the internet is a bit slow but works great!

Works great for my needs. I have no complaints so far

Works great would recomend to friends or family ...

I love my HP Indigo Blue laptop. It is perfectly conveniently lite, and easy on the fingertips. The screen has the perfect shape and size along with high-definition illustrations. The price aligned with my budget. I wouldn't trade her for the world... Thank you Best Buy