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Customer Ratings & Reviews

Your price for this item is $1,549.00

Customer reviews

Rating 4.4 out of 5 stars with 939 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 939 reviews
  • Rated 4 out of 5 stars

    good fo the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer for the money. but very basic functions. for work or study its perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 11 Disappointed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Laptop. Hate windows 11. It is awful! Not compatible with many apps that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my grandson. He very pleased with it. Received it faster than expected. Well packaged. Happy wuth the service. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Will not let me download cricut design space. Will void programming if i do?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My best best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my computer is sing for all my work here back home in Guinea thank you Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very minimal for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cheap. Love the solid white. It works for what I need it for which is web browsing and checking google excel sheets. It does load slow. It can play YouTube videos easily. Biggest issue is color display isn’t changeable. I looked up how to do it in every options or display and graphics. There is no way to change it. It’s very odd.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to return this laptop because the previous 3 I ordered were received in time for Christmas. This was the "back up" laptop!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bang for the Buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something fairly inexpensive and user friendly, This computer fit the bill perfectly. Great little HP laptop for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for school, works fast, gets the job done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice for just streaming and basic use. I really love the color option, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice price for a nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she loves it. She likes the ease of use and the over all performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this HP laptop. I have had this HP for while and had no issues with functionality and performance. Would highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    do not reccomend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow, no backlit keyboard, only liked the color scheme

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Mary,

      I'm sorry to hear that your purchase has been a disappointment. I can assure you that we always aim to make our customers happy with our products and can understand how upset you must be that this one is not living up to expectations.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including issues involving speed. You can find that site here: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=computer-slow

      If any problem persists, please reach out to us so we can help you assess the situation and guide you through any applicable troubleshooting. On the diagnostic tools page, you’ll find a link to Support Home (our main support page) as well as links to contact support and chat with a virtual agent.

      I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”

      Alexis
      HP Care HP

  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price. Im just used to the numbers on the right side aswell as the top. But other than that no complaints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even last me a year don’t waste your time buy the MacBook they last longer especially as a college student

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent for streaming, school work, and working from home. I love how the battery charge fast and don’t die quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work from home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Everything I needed in a PC for all of my work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good laptop but too slow. If you have patience than it’s great for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, device is good. Purchase was very convenient. Shipping was great . Slightly slow at times but very good for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price. Used for work and it got job done. Low memory

    I would recommend this to a friend