Customer Ratings & Reviews
- Model:
- 14-dq0035dx
- |
- SKU:
- 11936776
Customer reviews
Rating 4.4 out of 5 stars with 939 reviews
(939 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.2
Rating 4.2 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
to a friend
Rated 1 out of 5 stars
You get what you pay for ..
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing like expected! Flimsy laptop which isn’t suitable for working from home. Will be returning for a refund!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
DON’T BUY
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY I PURCHASED JANUARY 2022 AND IT STOPPED WORKING JULY 2022. It turns off and on.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased January 30th, completed shorted out and died today on April 16th. Waste of $270.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
Thanks for sharing your experience with us. I'm sorry to hear that this has happened to you. I can assure you that we always aim to make our customers happy with our products and can understand how upset you must be that this one did not work as intended.
I am not sure how this occurred, but I would recommend you reach out to us for direct support to see how we can help. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Rated 1 out of 5 stars
HP Laptop went Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It went bad in under 6 months because the battery wasn’t charging was on 0%
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Worse laptop Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good laptop. It glitches and isn’t reliable. I wish I could send it back.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Keys not seen!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the manufacturer forgot to darken the keys so the customers can see them.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Janell,
Thanks for sharing your experience with us. I'm sorry to hear that your purchase has been a disappointment. I can assure you that we always aim to make our customers happy with our products and can understand how upset you must be that this one is not living up to expectations.
Please know that we are always here to help and to assist you with selecting the product that best suits your needs. If you'd like to take us up on the offer of assistance, you can get in touch with us anytime at this link: support.hp.com
Alexis
HP Care
Rated 1 out of 5 stars
Didn’t last
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this back in may and it stopped turning on after 6 months.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Power(less) Cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only a few months with minimal use, the power cord stopped working
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get on zoom without interruption. Either no sound or the screen is frozen.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a junk i cant belive i wasted 169 dollers for this garbage computer
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy………………………………………………………………………………………………………..
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
S
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whatever about it not a Mac for sure but oh well. P
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Delay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning it this week.. It has a delay and its frustrating
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 1 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive just had it for 3 months and doesnt work anymore
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Quality and Great Price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for college and its been the best laptop for school work, its amazing! Low price and great quality, i've used it for many other things such as streaming, work, and games. I've never had an issue with it.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 4 out of 5 stars
Will not impress you, but that's not the point.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let's face it, this computer is complete barebones. It has a keyboard and a mouse and a functioning screen, and that's about it. I had a 2011 Macbook pro that had one foot in the grave and currently on a college budget, so I bought this to get me through the rest of the semester. Yes, it comes with "S" mode turned on, but just go to the Microsoft support page and it will literally take 5 seconds to turn off. I have no idea how people on here claim that it took them "3 hours" when there is a guide that Microsoft posted. The computer itself isn't exciting, at all. The speakers on my iPhone 4 are better, the screen on my 11 year old Mac is better, and the trackpad is one of the worst. But, for $200-250 what do you really want? It is not blazing fast, and if you have multiple tabs open you bet it is going to slow down. Personally, I can't believe how barebones the specs of this thing are, but still, it manages to work perfectly fine day to day. If you are looking for a performance laptop, this for sure isn't it. But, if you are a broke college student like me or just need a laptop in a pinch, then this little thing is great and has saved me from headaches trying to restore my old Macbook. One bonus... for a tiny laptop this thing has great battery life. My Mac would only last a pathetic 25 minutes before dying, this thing lasts over 5 hours and can get through the day with no issues.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 5 out of 5 stars
High School or College Studies
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good laptop to be used for a few years. This can be used for a college student or a high school student.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 3 out of 5 stars
Good Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd HP Laptop I have owned. I am a senior and for my use this laptop is perfect. I thought I was not going to enjoy streaming using a 14 inch, it works, the 1st was a 17 inch. I saved $80 by purchasing the laptop in white. The keys are positioned differently than the 1st and I need to determine on how to keep it WHITE. The finish is matted not polished.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 3 out of 5 stars
Nice but dont let near ANY drop of liquid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spilled just a little bit of water and the whole computer spazed and stopped working
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 5 out of 5 stars
Happy with limits
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price great quality quick shipping, keys stuck once or twice but overall very happy
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend












