Customer Ratings & Reviews
- Model:
- 685K4UA#ABA
- SKU:
- 11965667
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.3 out of 5 stars
to a friend
Great laptop for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I initially looked into purchasing this laptop because of the price, but it definitely has some great qualities. It's small and lightweight. It runs smoothly, though it does not have the most storage. I love the color and it gets the job done for while I am working from home.
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop battery life is good, gets all my work done quickly.
I would recommend this to a friendGood quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for class or movies, arrived fast and good quality too
I would recommend this to a friendAlfaro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great purchase, I recomended to everybody
I would recommend this to a friendCompact Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This compact laptop is efficient and running strong
I would recommend this to a friendHP Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop will meet your basic needs and includes Microsoft Office Suite for free, for 1 year.
I would recommend this to a friendPrefect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is prefect for school! Great size! Would definitely recommend
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for online school which is just what I needed it for !
I would recommend this to a friendWorks good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for a what I need it for. Was needing a upgrade after almost 15 years with the same laptop. Lol
I would recommend this to a friendIt did not fit my needs- I dont like windows 11
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok, I needed a new laptop - I picked this up at a good price but it felt like a toy and I dont like windows 11
No, I would not recommend this to a friendPoor performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst laptop I've ever had and I've bought several cheap laptops. It's slow, the keys stick, sometimes it will freeze. When you scroll up and down, it just skips through pages like a Word document. I would not recommend this computer to anyone.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Kelly,
I'm sorry to hear that the laptop has been a disappointment. What you described is not the kind of service we intend to offer our customers, and I can certainly understand how upsetting this must be.
Regarding freezing concerns, I would like to suggest visiting this site for troubleshooting assistance: https://support.hp.com/us-en/help/computer/lockup-freeze-issues
If there's any way we can further assist you, we offer a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, simply look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
LAPTOP REVIEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has given me zero issues at all. I dont game on it though.
I would recommend this to a friendBest deal
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop for price light weight easy use easy set up
I would recommend this to a friendBest value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best value and price good for students for assessment
I would recommend this to a friendLove electronic device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality products and service from Best Buy. My daughter loves it.
I would recommend this to a friendHP Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use. Never had an issue. Setup was easym
I would recommend this to a friendMember
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great people and services. Excellent advise too.Thank you!
I would recommend this to a friendAverage computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing crazy but can do all the basics. But perfect for college classes
I would recommend this to a friendGreat price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year of office included, compact size and great battery life. All this for less than $200.!!
I would recommend this to a friendGreat laptop for the value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for school or home use. The color is fun and it's easy to navigate.
I would recommend this to a friend