Customer Ratings & Reviews

Had to exchange it for a new one. The first one had internal issues. The second one has a few glitches not as extreme as the first one.

My laptop is just what I needed to replace my more than 15 year old computer. It was easy to shop for online and even easier to pick up from the store

Great laptop! Though bought and gave as a gift to a family, have not received any complaint about it but good report!

I am extremely happy with the product that I had purchased from Best Buy

The computer keyboard is nice and I love typing on it. However, the processor is really slow and has a noticeable lag. I ended up returning it because it was so irritating to deal with.

I love it and it very worth it. Im glad i bought this laptop and I don't have anything problem with it

This small computer is great. Love the the size and the color. This is the perfect computer for around the house. I would purchase it again.

Nice laptop, even though it seems like it's not compatible with cricut design space, which is the reason for the new laptop.

The size and color is what caught my attention, the dependability and multipurpose is what keeps it!! Worth the price!

The computer is great especially for the price!! I have a Mac but I’m more comfortable with a HP!!! I go to Best Buy for all of my electronics!!

It's worth the money for a cheaper school laptop. I'm using it for ceu classes. I also search the web on it, e-mail ect. It is good for those purposes.

My kids laptop, she loves it and hasn't had any issues with it

For those trying to find a cheap laptop, avoid this one. The processor "Intel Celeron" is slow, so slow you couldn't watch a Youtube video or check your email. It was not even able to open up documents on Microsoft Word or Google Drive, defeating the whole purpose of having a work computer. The computer is also made of plastic which feels cheap to the touch. Avoid at all costs!

It was a gift to my wife and she acupresses her daily for her work, she is very happy.

The laptop was so slow I almost fell asleep wanting for an app to load. I took it back and the salesperson was very understanding and took it back was no question asked.

I love, love this laptop, perfect for our use. Also cheers to staff at Best Buy, they treat you like family.

Good laptop and easy to carry I am definitely buying this again.

I bought it in plave of thr ho all in one i had to send to the sjop yea few days ago and really loke the portability and speed of this processer

Everything my son needed for school work and projects .

Very nice computer, bought for my 76 year old Mom. She loves it it does everything she needs today without any trouble. The color is super cute