Customer Ratings & Reviews

Purchased as a first laptop for my twins as they entered college Aug 2023. For the price this computer works great. Of course, its larger than what the average teen likes but its has nice graphics, touchscreen and it get the job done!!!

Great for new users and students. Light weight and sleek.

Purchased the laptop for my nephew. He loves it. Plays games and listens to music. We are happy with the purchase.

It runs a little slow, but if all you need is internet and cloud services it is a great affordable laptop

Nice quality laptop for the price. It included everything I need to be up and running in no time.

Love HP and how easy it it to use. Not bulky and very light.

Great laptop! Easy to handle and great for school homework.

Bought this laptop for my 14yrs daughter birthday and she loves it. It's very easy for her to navigate and play her games and do school work.

The laptop was as expected. It was a very slow operating system, and the default system setting disallows any downloads outside of the windows store. Disabling the setting is a permanent setting. It wasn’t a terrible laptop, but was quickly returned for not being good enough. I wasn’t expecting a rocket ship, just a laptop that runs well.

Great picture, easy to use and carry around. This is one I can use without using the desktop.

The lapop is nice, but it does tend to freeze up making the too slow for my taste, so I had to return it. Googling isn't an issue but when u want to transfer things in and out of the laptop then it is very slow.

Good Laptop for personal use. Lightweight and very user friendly

I have been a Best Buy customer for several years. I bought this laptop for school and I am very pleased with its speed and reliability. I was so pleased with its performance that I bought a second one for my nephew who attends college. I purchase all my devices and appliances at Best Buy and I am never disappointed.

Laptop is mid. Processor is slow. I had to delete the existing apps to alleviate the system.

It is working perfectly. And it fits perfectly my needs.

Good laptop at a reasonable price. If ur into hardcore gaming this might not be for u. But it is perfect for every day use, emails, and microsoft office apps.

Just getting to know this laptop, so there are still things I don't know yet; however, overall it has accomplished what I need.

Bought this for my 15y/o niece. She needed it for basic school work, online social media, and a little online shopping. Processes fast, compact for mobility to school, and stylish. So far so good. Only bad for a few weeks so I’ll come back to review if needed.

Purchased this laptop to use for my online classes. It was affordable and if it lasts me until next December it will have served its purpose. It doesn't have a bunch of bells and whistles but for the price, it is a pretty good laptop. It can be slow to load things at times but other than that it works great. It's lightweight which makes it easy for me to carry around when I travel.

Good value for the money, it's not a perfect laptop but good enough for travelling and works well with WIFI connections.