Customer Ratings & Reviews

Really nice computer.Has everything I needed to do.. And it's lightweight..

Great laptop, great price, but most importantly great, friendly, knowledgeable, customer service.

HP’s 14” Laptop, dq3000dx, is a basic computer with quality components, updated technology, and product features that make it worth a test drive. Offered at a very affordable price, it comes with all the elements needed for basic computing. The Wi-Fi 6 and Bluetooth 5.4 wireless cards worked seamlessly and aided a flawless installation of Wi-Fi and Bluetooth computer peripherals. The computer was up and running, and the Windows Home S mode operating system had completed all updates in minutes. The literature suggested that the laptop remain plugged in with the 45W AC power adapter before powering on the computer, so I followed that directive. I was impressed that the charging was pleasantly stable (partially due to the AC Smart Pin Connection) and that the battery fully charged in about an hour. The literature states that the battery can charge from empty to about 50 percent in 45 minutes, which appears correct. The literature also states that the battery life is approximately 12 hours of video playback and 7 hours and 45 minutes of wireless streaming, which I have not evaluated. Battery life is improving for technological products, and from my experience, this laptop's battery life is surprisingly good. The 14-dq3000dx is an attractive, thin, light, modern laptop in Snowflake White. At only .71“thick, its overall dimensions are 8.86” and 12.76”, which makes it ideal for most backpacks. Because of its lightweight material, it only weighs 3.24 lbs. Its battery life and lightweight composition make it easy to take anywhere. Because of its Intel Celeron N4500 (quad-core) Processor and Intel UHD Graphics, you can be assured that you will have fundamental, reliable computing on the go. Other noteworthy features that I feel are PROS, but a few CONS are mentioned below. PROS: • One (1) year subscript to Microsoft 365 Office, which now includes innovative assist features, including AI technology with Microsoft Co-Pilot. • Camera – HP True Vision 720P HD with integrated noise-reducing dual microphones for clear video chatting and recording. • A 14-inch Display with a micro-edge bezel that creates a broader viewing experience and an anti-glare panel that tremendously helps eliminate glare when used outside. • HD Audio with Stereo Speakers. • A Full-Size integrated keyboard. • All the connections that you could need, including: A multi-format SD Media Card Reader, USB Type C – 1 connection, USB Type A - 2 connection, HDMI 1.4b – 1 connection, AC Smart Pin (a special type of power connector pin that optimizes charging) Headphone/Microphone combo jack. CONS: • Keyboard – The keyboard is an integrated standard keyboard, which is good, but the keyboard also has missing features or features that could use improvement. Backlighting of keyboards is especially useful in low-light or evening work. It would have been a nice feature that is absent from this laptop. The keyboard layout does not include numerals on the right side. Unfortunately, computer manufacturers are abandoning this notable feature. As on most keyboards, numerals are on the top row. I am not a fan of the material used in the actual keys and wish the design had used a material with a tactile feel to its surface. I have been typing fast for years on various typewriter models and keyboards. The keys of this keyboard may be fine for others, but the feel of the rigid plastic does not seem ergonomic and slowed my typing speed. • RAM Memory—The 4GB DDR4 Memory, or random-access memory, appears to be enough to power all of Microsoft Office's features. However, the capacity of the 4GB RAM limits the number of windows that can be opened simultaneously without slowdown issues. When too many windows are opened simultaneously, the processes start to slow down. • eMMC Storage—This computer's eMMC compact flash-based storage helps in the design to make the laptop thin and light, but it is only 64 GB. This is adequate storage to run the features of Microsoft Office but limits the number of additional programs. However, if the proposed use of this computer is to install and utilize several programs, there is a limit to what this computer’s storage and RAM capacity can efficiently manage. Most documents and photographs will need to be saved in the cloud because of the low capacity of RAM and Storage, which also limits the number of programs or documents that can be saved on this computer. For a few dollars more, there is another model identical to this laptop but with storage of 128 GB, twice that of this one at 64GB. This is an entry-level laptop computer designed for performance. A laptop that is light enough to take anywhere and designed around dependability for everyday computing needs. It is perfect for home or school and, with the addition of Microsoft Office for a year, provides all the programs needed to complete written assignments, browse the internet, download or stream movies and shows, and successfully compete. Microsoft 365 Office includes Word, Excel, and PowerPoint, which now utilizes AI Smart Assist Features and, upon their use, can enhance your creativity. HP also offers technical support for the first 90 days to ensure that the computer is set up correctly and social media is installed, connected, and in working order. With this purchase, you also receive one (1) year of Dropbox Cloud Storage of 100 GB and 30 days of McAfee Security. The HP Laptop 14-dq3000dx is a sleek, light, lovely, contemporary-looking computer that will allow you to do everything you typically need in basic computing.

not good for a lot of files and games but good for homework and simple things

I purchased the laptop as a gift for my 10 year old. I bought it as an open box item and saved around $90. Cosmetically the laptop is flawless; however operationally it is extremely slow. But for $110 Im not surprised, it does the job though. I had no issues with the packaging and it arrived on time before Christmas. I would definitely make another purchase with Best Buy and to save some money I would buy an open box item.

perfect for school work haven’t had any problems, no random turning offs like Dell lol

This laptop was a replacement for a previous hp laptop that I had that got damaged unfortunately. So far this laptop has been great, I use it mostly for school. I feel like I got a great deal on the price and I love the color of it!

If you need an inexpensive laptop for your studies, this is a good choice.

This laptop is really good—fast performance, clear display, and reliable battery life. Great for both work and everyday use.

i would recommend this laptop! it's not revolutionary by any means, but it does the job. playing some games on it can be laggy, even games that don't take up a lot of space--so, keep that in mind. however, it's definitely very good for schoolwork and watching youtube, netflix, etc!

purchased a HP14 Laptop foe my son going back to college. Great for the price and displays are good. speed lags.

Working good so far just wish it had more storage, great design and easily upgraded

HP Laptop - A Great Purchase for Work and Play I recently purchased an HP laptop from Best Buy and I am extremely happy with my purchase. The laptop has exceeded my expectations in terms of performance, design, and features. Firstly, the laptop is incredibly fast and handles multiple applications with ease. I use it for work and it has greatly improved my productivity. The keyboard is comfortable to type on, and the touchpad is very responsive. Secondly, the design of the laptop is sleek and modern, with a thin and lightweight body that makes it easy to carry around. The screen is vibrant and clear, making it perfect for streaming videos or working on graphic design projects. Finally, the laptop has a variety of features that have made my life easier, such as a long battery life, multiple USB ports, and a built-in webcam for video conferencing. Overall, I highly recommend the HP laptop to anyone who is in the market for a high-performance laptop for work or play. It's a great value for the price and I'm thrilled with my purchase.

I needed a new school laptop after mine got damaged by water and decided to purchase this on. I have always had a HP brand and this specific one is my favorite color. The computer lags a bit (I’ve been told i have the fastest internet speed so im assuming it’s the computer? Idk) otherwise, it was affordable and easy to use.battery life is not good in my opinion .

Great price good brand excellent service from employees fast quick

This laptop is great with its fast speed and clear screen. It's light and easy to carry, and the battery lasts all day. I really enjoy that it is also touchscreen and very inexpensive. Perfect for work or fun, it's a good choice for everyone

Good basic laptop, perfect for my school homewoork, i really like thw dark blue color

My old laptop decided to die on me. So when I found this I thought It would be the perfect match for me. Overall, the quality is good. Not great. You get what you're paid for ig with there were more storage on it.

It help me get my school work done and everything amazing

Is a great laptop no issue work perfect and light to carry around. Thank you