Customer Ratings & Reviews

Had issues with thiss one but bestbuy was on top of the returns

I am very unsatisfied with the fact that I purchased this device, only had 14 days to return if their were any issues and of course 14 days passed and the device just completely stopped powering on for me. I am under the impression that this device was damaged prior to my purchase.

Nice quality. Pearl color is beautiful. Easy to use with my work from home job

This laptop keyboard driver quit working and I cannot even unlock it to reset the drivers. I bought it 26 days ago and it is beyond the 15 day return policy. So I am out $200… or pay the geek squad to fix it. I guess I got what I paid for.

This laptop works great and offers everything a more expensive laptop would. Larger screen is a plus. This was a great investment for what I intend to use it for.

I loveeee my HP! Caught it on sale for $189 it was a steal

How this computer for not even a month and it is the worst computer

nboxing - The laptop comes boxed with a slim AC adaptor and setup card. It’s easy to set up - Just plug it in to charge and hit power. Windows 11 will walk you through all of the initial options. I appreciate the the packaging is entirely recyclable. First impressions - It’s a budget laptop, similar to a Chromebook. The build is mostly plastic but the chassis and screen do not have much flex in them. The screen feels adequately protected to be placed in a standard backpack or notebook case. The screen has accurate color and is quite bright. Once set up, I noted that the viewing angle sweet spot on the screen is quite narrow. This might present challenges if you have more than one person trying to watch a streaming service on the screen. The keyboard has quite a bit of flex in it but feels quite tough overall. Battery Life - I did not check the official rating or expectation, I found I could play through three feature length films and have 20-35 percent battery left. I was able to surf and read for hours without significant or fast drain. A few hours of Netflix was also possible. Connectivity - Wifi of course and also bluetooth. I was able to connect bluetooth mice, a headset and other devices without issue. Overall performance - Quite good for such a “low spec” machine - It’s always fun to use a laptop like this for everyday tasks and Have everything open quickly or play perfectly. Windows S Mode ? - Windows “S” mode is enabled out of the box. This is effectively windows home edition with extra safeguards in place where apps can only be installed from the windows store. I tested this and it worked as expected but ultimately disabled it to Install additional applications like visual studio code, openoffice and Blender3d. If I were setting this laptop up for pre-teen or inexperienced user - I would leave it in “S” mode. There is no cost to turn this mode off and windows becomes “Home edition”. Windows Recovery - If you want to restore this laptop to out of the box condition, it can do so from a hidden image on the internal storage. It can also be backed up and restored to a 128GB or larger USB drive. What I love ! Full size SD card slot to add storage Performance fine for daily tasks Great Battery Life - Plays through 3-4 movies ! Room for improvement - A backlit keyboard would be appreciated

HP has been a manufacturer I mostly trust when it comes to laptops. I mostly own higher-end models, but sometimes, all you need is a compact laptop that doesn't sound like a landing Boeing 747 and can handle simple tasks. No need to break the bank when all you do is shopping online or going through your emails. That is something that this HP laptop can do. The first aspect I'm going to discuss is a technical one, the heart of any system: The CPU. Intel has been known to develop low-end processors for quite a while. Their most successful one was the Atom CPU, which you will find re-branded to Celeron (which used to be a different tier of CPU's) inside this machine. It's not meant for heavy loads but is relatively cheap to produce. This HP laptop contains a "Celeron" N4500 which probably doesn't tell you a whole lot. Suffice to say that its dual core setup won't allow you to play much else than solitaire. The memory and storage follow the same path, with very limited resources to keep the price down. There are 4 gigs of RAM and 64 gigs of eMMC storage (a sluggish type of mass storage which is cheap to produce). Thankfully, instead of using a regular Windows 11 flavor, HP decided to go the more efficient route and use Windows 11 S, which is a stripped down version of Windows. Considering the available memory and storage, it was a good choice. I would argue that a Linux distribution would probably do a better job, but that also depends on which distribution you'd use. The biggest problem is the fact that Windows S does not allow you to install random software, as you must use the Microsoft Store to download what you need. Surprisingly, this little laptop comes with a nice amount of ports, including a Type C and a HDMI, along with the classic USB A and headphone jack, and to polish it off, you even get a SD card reader. The power adapter - sadly - isn't going through the USB port. Not that it matters much but it's harder to find replacements if it burns out. The screen is fine, nothing out of this world. The resolution is 720p which is pretty low and the colors and the contrast aren't great. The sound is what you would expect from a laptop of this caliber (even though it sounds alright using headphones). The materials which make up this laptop seem solid, maybe a bit too rigid which in return tells me that it will break easily without a protecting case or sleeve. The trackpad is just mediocre and feels wobbly. It's also rather small. The design is sleek and simple, the hinges of the screen are nicely tight. To wrap this up, let's just say that you get what you pay for, which in this case is a decent value for your buck. It's not built to run much else than office software, browse online or check the latest Youtube channels. That's pretty much it. So if you only need a compact laptop to do just that for a solid price, then go for it. It's a very good value.

Review: Solid Budget Laptop with Room for Improvement I recently purchased the HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC in Snowflake White, and while it’s a decent choice for basic tasks, there are a few areas where it could be better. Here's my take on this compact and affordable laptop. Design and Portability: ⭐⭐⭐⭐⭐ The Snowflake White finish is absolutely gorgeous and gives the laptop a sleek, modern look. It’s lightweight and thin, making it super easy to carry around. Perfect for students or anyone on the go. Performance: ⭐⭐⭐⭐ For browsing, streaming, and light productivity tasks, this laptop gets the job done. The Intel Celeron processor and 4GB of memory are sufficient for basic use, but it starts to struggle with multitasking or heavier applications. If you're planning to do any kind of intensive work, this might not be the best choice. Storage: ⭐⭐⭐⭐ The 64GB eMMC storage is adequate for documents and a few essential apps, but it fills up quickly if you plan to store larger files or install multiple programs. Fortunately, the laptop has expandable storage options, so you can add an SD card or external drive. Display: ⭐⭐⭐⭐ The 14" screen offers decent quality with good brightness and sharpness for the price. Watching videos or working on simple projects is comfortable, though the viewing angles and color accuracy could be improved. Battery Life: ⭐⭐⭐⭐ Battery life is respectable for a budget laptop. I can get about 6–7 hours of mixed usage before needing to recharge, which is great for casual users who don’t need to be plugged in all day. Build Quality: ⭐⭐⭐⭐ The plastic build feels durable enough for everyday use, though it lacks the premium feel of more expensive laptops. The keyboard is comfortable for typing, but the trackpad could be more responsive. Final Thoughts This HP laptop is a solid budget option for basic computing needs, offering great portability and style. However, the limited storage and processing power might be restrictive for some users. For the price, it's a reliable choice for casual use, but not ideal for power users or heavy multitasking. Rating: ⭐⭐⭐⭐ Affordable and stylish, with some limitations—great for light users, but know its limits before you buy!

The computer looked brand new but ran like it was refurbished. It didn’t matter how many times i reset it. I had to return it and get a different laptop from a different store.

This laptipworked great would recommend it easy to use as well

I was sold a computer with someone name already log into it

Affordability Many shoppers like this laptop because it's very budget-friendly. Given its specs, it’s a pretty good value for very light tasks. Portability Light and easy to carry, making it great for students, travel, or basic use. Good battery life per user reviews: some mention long battery durations. Simple, Everyday Use Well-suited for web browsing, doing schoolwork in Google Docs / Microsoft 365, or light productivity. People also like that it's “easy to use” — not overly complicated. Design / Build The Indigo Blue color is a nice touch; users like that it's not just basic black or grey. Micro-edge bezel gives a decent screen-to-body ratio — more screen, less waste. Strive Dreams Upgrade Potential Some users say you can upgrade the RAM and SSD (if there's an M.2 slot) — though it’s not super easy

A solid little machine if you need something functional and lightweight. It handles everyday tasks like email, browsing, and the slim design makes it perfect for travel. Just know the storage is very limited, so you’ll want to rely on the cloud or an external drive. If you need something simple and portable, it gets the job done.

Iit continues to cut off i could not find any body to take it back because of knee surgery.

Everything should’ve been fully installed on my computer. I should not have to wear them emails trying to make sure I put the Internet security on to the Maps app

Love this laptop! Speedy, convenient, and reliable! Useful for tasks I need to complete and very affordable.

Absolutely Loved it! High Star Quality, Packing Very Nice

Just buy a better brand lap top! Don’t waste your money.