Customer Ratings & Reviews

Shipped fast. Works really great. Battery life is good.

I bought this laptop as an open-box purchase in excellent condition, and the first day that I used it, it ran extremely slow, not from an Internet connection problem. The next time I used it, everything kept ‘Not Responding’ and I had to shut it down, and by the time I got it to turn back on, the battery was dying. I charged it overnight, and the light was at full charge when I removed it to open it up, and the laptop wouldn’t even turn on, no matter how I pressed the button. I’m not sure if it’s just due to it being an open-box laptop despite it still being ‘brand new,’ or if that’s just how it runs even if you buy it fully brand new. Aside from that, the keys stick up more than most laptops and you have to have a very heavy press to your typing, otherwise you have to go back and fix errors from some of the letters not being typed. It’s a nice looking laptop, and I love the all white design, but not the quality that I would expect from HP. Also, there was no protection to the laptop or charger in the box for shipping. As far as Best Buy customer service, they’re great. They had no problem with me requesting to return it for a full refund, and even when I told them I had already thrown the box away they said I could repackage it in any box, and made it easy to send it back.

I am a university student in my last semester, and so I have a lot of work which absolutely requires a computer. Unfortunately, my main, nice, laptop needed to go in for repairs (and three weeks later still is not back to me!), and so I had no choice but to buy SOMETHING to fill that gap. This was the cheapest machine I could find, and so I just slapped my preferred Linux distro on it and have been using it just fine. For the price point it is exceedingly adequate; but of course you get what you pay for. My 5 stars are couched in the fact that I am uniquely using this as a backup and not as a primary machine. If you need a laptop to use every day of your life for a long time, please save up more and get one with a good display and real storage.

nice graphics light easy to carry around perfect size

I love this little computer. It's exactly what I need for working in the living room while I watch a movie or for traveling. So lightweight. I've had it for almost 9 months, and it still has fast processing. There's enough storage for my word processor files and pictures. I wouldn't make it my main computer because of limited storage, but it's enough for my purposes. The CAPS key is getting sticky now, but that's not a big deal. I can bring it to Best Buy if I need it looked at. The tech support squad helped me to set up the computer with Microsoft 365 when I bought it.

I liked the computer. It worked well and it was my favorite color. Although it was a little confusing it was easily set up. I returned it due to not being able to add any more warranties.

It has a pretty low storage capacity, overheats within minutes, a slow start up time and feels pretty cheap. I bought this for college and it's worked enough to do it's job, but I don't think it'd be good for anything other than doung some shool work, and even that's pushing it...

Great laptop Lenova light weight large keyboard big screen fast chip speed.This lap does it all and a great price

Cheap, easy to use and long lasting. I broke my old laptop a couple of years ago and needed a new one for work, the plan was to get a cheap one in emergency and replace it later. A couple years later and I still haven’t brought a new one.

I bought this HP laptop in it works simply fine for my business needs. it was delivered on time and has no flaws with hardware or preinstalled software. I would recommend this item to anyone in need of a basic business utilitarian laptop= a good deal for the price.

I was expecting the laptop to be a little faster due to the salesman feedback. Kind of dissatisfied in performance. But i do like the design and screen size.

It was a bit slow at first but after connecting to WiFi was moving a bit faster

This HP 14" laptop is a great choice for those who need a reliable, efficient daily driver for their computing needs. The Intel Celeron processor provides enough power for basic tasks like web browsing, checking emails, and basic document editing. It might not be the best pick for heavy multi-tasking or running resource-intensive software, but it's perfect for everyday use. The laptop comes with 4GB Memory, which complements the processor well, allowing for smooth operation of most basic tasks. However, if you're planning to run multiple applications simultaneously, you may find it slightly limiting. One of the standout features of this laptop is its 64GB eMMC storage. While it's not large, it makes the laptop boot up and load applications quickly. It's a solid state type storage, so it's more reliable and efficient than a traditional hard drive. If your storage needs are larger, you may want to consider using cloud storage or an external hard drive. The laptop features a 14-inch screen, providing a good balance between portability and usability. It's large enough for comfortable viewing, yet the laptop remains compact and easy to carry around. The Snowflake White color gives the laptop a sleek, modern look. It's a unique and stylish alternative to the traditional black or silver laptops. Overall, this HP 14" laptop is a solid choice for users looking for a basic, reliable, and stylish device for everyday computing needs. Please note that it might not be suitable for you if your tasks involve heavy software, gaming or require large storage.

Love it. Great size, lightweight, and so easy to use. Durable as well, which is important.

Good computer for the price. In general, I like it and am happy with it. It did say I would have Microsoft Office for free with the purchase of the computer, but I have not been able to activate it.

My MacBook I had for 10 years broke unexpectedly and I needed an affordable and quick same day pick up option because I use my computer everyday for work, this does the job ok. It is slow at times but it was worth the price! I just have to get used to it cause I am use to apple products but I would recommend buy this product esp for a student! It just doesn’t have a lot of space or storage but it’s a great computer!

So for a long time I had an budget Asus 11-in laptop running Windows 10. I have sort of an unique usage for a laptop, I use it to stream music into my Hi-Fi system. The laptop doesn't need to be super powerful or anything to do so and the ASUS fit the bill quite well. Couple of weeks ago my trusty ASUS bit the dust when water got spilled on it so decided to get a new laptop. One of the few budget options out there seems to be the HP which is actually a little better than the ASUS in terms of speed. The one thing I would advise is as soon as you boot up the HP immediately and I mean immediately delete all the bloatware associated with Hewlett-Packard and even some of the unnecessary Microsoft software which seemingly comes pre-installed however is absolutely unnecessary, even for somebody who is buying the laptop for taking school notes or surfing the web or whatever, all of this pre-installed software is unnecessary and honestly just slows it down particularly the HP software. Also helpful to note that switching it out of s mode does help to speed it up, I know Microsoft likes to say that s mode is more streamlined and ultimately better performing for low power laptops but trust me for some reason taking it out of s mode speeds it up. So four stars out of five, works pretty good for my case and does a fairly decent job even a little bit better than my older ASUS.

I work from home 1-2 days per week and use this notebook to remote into my office computer. It's perfectly sufficient for that purpose, and after four months I have no regrets. This machine isn't a workhorse; I didn't expect it to be. But if you're looking for a cheap, lightweight laptop to handle simple tasks (like word processing or remoting in to your office network), you will be happy with this little guy.

No complaints. I knew what I was getting when I bought it so I tempered my expectations. Just really needed a machine to browse with, use for email and run simple apps on. It does the trick well. Noticed the processor is a bit slower when compared to my other machines but happily surprised with it overall. I assume it could do more if I asked it to. Feels a bit plasticky but a good by for the price IMO. Giving it 4 stars (not 5) only because it’s really a basic, introductory type of laptop.

Great product long lasting battery no complaints perfect