Customer Ratings & Reviews

This computer works well for me. I am not tech savvy but to my surprise I have navigated this one

It’s great for what I need. School related things. I do have some games I play it runs pretty smoothly. It is a Microsoft so it recommends you to stay on their own browser. If not it will lag bad. But it’s fast if you stay using Microsoft browser.it dosnt overheat. Very quiet this is great for my school taking test n stuff. Not for gaming.

Works as described in the feature spec. really like the color

This is a great laptop. Has everything i need since i am retired now. Great salesperson! Best Buy is an awesome store! Next purchase will be a new smart TV!

Good computer for my 9th grader. The only challenge is getting gmail app on this computer. It says I have to remove the s drive and it is not allowed.

This is a perfect computer for me to use for college work and my job. Love it, it loads fast, it comes with a year free of Microsoft office 365, which is perfect for what I do. The price is just right too!

Works great and very light so its easy to take with to places.

I mainly use this for light internet browsing basic word and excel documents. It is a backup to my work laptop. It can run a bit slow but still fulfills what I need it to do.

its fast not too heavy, slim, perfect to get what i need done

Great computer to use a back up when the main computer is down or go on vacation

Good laptop for the price. No complaints about the product.

The computer works efficiently and fast for homeschooling and simple website navigation and activities like paying bills..shopping etc…

Overall it is a great laptop. Very lighweight. Good battery life.

Its an excellent choice for my son to use for Home Schooling. Simple to use. Super cute.

Good value for purchase price. Good performance...once the problematic set up could be completed for the intended recipient of this gift >> not a good impression of hp or microsoft. User was not happy about being forced to open yet another account (i.e., Microsoft) in order to set up/use the laptop. Felt that should have been optional.

Still need more time on lap. Just bought it, still reviewing all options

Needed a new laptop for work access and this computer does just that! It's easy to navigate and light weight!

Needed a laptop for my son's college courses. Best Buy had it ready in an hour and he was able to complete a short notice assignment.

It works great but I cant use it with my epson scanner. And also I thought I was buying a brand new laptop but it was already purchased from someone else. Their email was already established. So I am bringing it back. Other than that its great.

Had issues with it from the beginning. The device is slow, had to do a lot of reboots at first. I have a desktop so I just need it to do online schoolwork and eventually I got it to function properly. I would say… definitely do your research and get a higher end better computer if you need a fast dependable laptop. Someone recommended this one to me and my husband and I was disappointed.