Customer Ratings & Reviews

An ideal laptop!! I am very happy with it, does the job!! I got 2, one is for my dad! He loves it too!!

This laptop is compact and easy to use for minimal use

Great buy for the money. The vertical hold was driving me crazy. It took a while but the machine eventually self corrected the problem. Working fine now without the Geek Squad. Way to go.

Great laptop works well for everything thats needed

Nice Laptop need more memory. I will upgrade this one for another hp!

Its great and fast, totally work it for the price. Just needed something temporary but ended up keeping it permanently just because it’s such a great small computer

My daughter loves her new laptop. She couldn’t wait to get on it and download all her new movies.

I like my laptop it’s affordable and user friendly. If you looking for a modern affordable user friendly laptop this is it. I work from home so this laptop does the job. Gamers y’all should grab this too!

Great computer, if you have many pages open tends to be slow. Other than it , it works.

simple and easy to use laptop. Excellent value for the price.

Great Price point for this model. Very reliable second one purchased this year as gifts.

Let me start with I love HP Products....and I love this particular product....ease of use... and adaptability of service it has for use...I love it ..

Love my laptop. Does a wonderful job. Would recommend.

use it for school , nothing fancy was needed and price was right works perfect for what was needed.

The staff at Best Buy were all great. They really helped me because I am not computer competent. I just know how to turn it on. Then I called tech support and over the phone he helped me adjust some programing. So I would give the staff 5 stars. The computer itself well I may still bring it back. The mouse board thing doesn't always work and requires a heavy finger or thumb to make it click. Then there is all the pop ups, WOW that is all I can say. No computer I have ever owned has done this before. I just bought it to run a particular program that can not be erupted. There is a pop up once or twice a day! Very annoying as then I have to shut everything down and then set up the program again. The computer 1 1/2 star.

My fiance loves it. She can play anything she wants, she can do whatever she needs to get done without it slowing down or even buffering. Overall it just works perfectly.

Great laptop to start off with and doesn’t hurt your budget.

Great Computer for everyday use and very portable.

Out of the box, this computer runs like the memory is full. It is slow and download are only allowable through microsoft; outside downloads are blocked. You cannot change app permissions, nor use an outside antivirus. I bought this for my preschooler - to download homeschool apps, and I wasted money because after I took it out of the box, I let it sit for 3 weeks until it was time to begin... the return period was already expired by this time! The return timing is a money trap! Don't buy this unless you only intend to do that absolute bottom line basics.

My daughter loved this laptop! Best Buy ever love it