Customer Ratings & Reviews

The laptop was as expected. It was a very slow operating system, and the default system setting disallows any downloads outside of the windows store. Disabling the setting is a permanent setting. It wasn’t a terrible laptop, but was quickly returned for not being good enough. I wasn’t expecting a rocket ship, just a laptop that runs well.

I have been a Best Buy customer for several years. I bought this laptop for school and I am very pleased with its speed and reliability. I was so pleased with its performance that I bought a second one for my nephew who attends college. I purchase all my devices and appliances at Best Buy and I am never disappointed.

THE COMPUTER IS A NICE ADDITION ONLY IF YOU DON'T NEED IT FOR ANYTHING LIKE A HIGH DEMAND JOB OR OTHER THAT NEEDS A FAST INTERNET SPEED. IT IS GOOD FOR A COLLEGE STUDENT WHO IS NOT AB LE TO AFFORD A MORE EXPENSIVE COMPUTER.

Laptop is mid. Processor is slow. I had to delete the existing apps to alleviate the system.

Just getting to know this laptop, so there are still things I don't know yet; however, overall it has accomplished what I need.

Good laptop at a reasonable price. If ur into hardcore gaming this might not be for u. But it is perfect for every day use, emails, and microsoft office apps.

Great picture, easy to use and carry around. This is one I can use without using the desktop.

It is working perfectly. And it fits perfectly my needs.

I really like this laptop. It’s easy to use for someone who is not great with computers.

Good value for the money, it's not a perfect laptop but good enough for travelling and works well with WIFI connections.

Bought this laptop for my 14yrs daughter birthday and she loves it. It's very easy for her to navigate and play her games and do school work.

Purchased this laptop to use for my online classes. It was affordable and if it lasts me until next December it will have served its purpose. It doesn't have a bunch of bells and whistles but for the price, it is a pretty good laptop. It can be slow to load things at times but other than that it works great. It's lightweight which makes it easy for me to carry around when I travel.

Purchased as a first laptop for my twins as they entered college Aug 2023. For the price this computer works great. Of course, its larger than what the average teen likes but its has nice graphics, touchscreen and it get the job done!!!

This product works pretty good so far. It is extremely lightweight and slim. Definitely more than any other computer I have had. Admittedly it can be a bit on the slow side, but that is to be expected with a Celeron processor. You won't be editing videos or running CAD, but as machine for checking emails, watching YouTube or some word processing work; it is great.

Great for new users and students. Light weight and sleek.

It processes a bit slow, but cannot complain for the cost. Nice bright display and reasonable battery life.

Bought this computer for my Son. He wanted to replace my 10 yr old computer that he used all the time. Works great and way faster than the dinosaur he was using.

Awesome laptop, I’ve owned for over 2 years still works great.

Great laptop for my 60 year old mom to use. The screen is large enough for her to see

great laptop worth getting for gaming product firmware and driver downloads !