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Customer Ratings & Reviews

Your price for this item is $143.99
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The comparable value price is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 5632 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 5,632 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good computer for cheap price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect size does what it needs to do and looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Hp

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice computer.Has everything I needed to do.. And it's lightweight..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice affordable basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an affordable laptop that would help me with basic record keeping and I found this HP at a very reasonable price. I liked the blue color and that it came with Windows 11. It also came with Microsoft 365. It does not come with all the bells and whistles as the high end laptops but it has enough to help me with my record keeping projects. I would of like that the battery would last a little bit longer but it's enough to keep you working without charging it during the day. If you want an entry level laptop, this is the one. I would not have any problem recommending it to my family or friends.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Very lightweight and sleek looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and sleek looking, it does the job so far. Just be aware that it does not have an ethernet port if you're wanting to do a hard wire connection to your modem, however you can purchase a separate ethernet port adaptor if need be.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A Laptop That Surpassed Expectations: Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop truly lives up to its promise of being easy to use. From the moment I powered it on, everything felt intuitive and streamlined. The interface is user-friendly, and I found myself effortlessly navigating through tasks. In fact, I ended up purchasing another one for my daughter. She needed a reliable laptop for her schoolwork, and I knew this would be the perfect choice. So, not only did this laptop exceed my expectations, but it also earned a spot in our family for its exceptional ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for 3 years, i used it for school mostly and it’s very convenient! my grandma who is 68 even learned how to use and it’s pretty simple. I only recommend if it’s a work/school. as a personal with the memory it does get pretty slow. other than that HPs are great.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its pretty and thin and i like the keyboard. at first it was a little slow and laggy but it started working normally after like a day or two. i use after effects 2020 and this runs it pretty well along with having multiple tabs open, streaming, etc. i've still only had it for about 4 days but it's working smoothly for now. the only thing i dont like is the small amount of storage but i was trying to save money so whatever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a HP14 Laptop foe my son going back to college. Great for the price and displays are good. speed lags.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP - 14" Laptop - Intel Celeron - 4GB Memory - 64G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lap top it’s very nice!! Thank you-) and super fast delivery

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good so far just wish it had more storage, great design and easily upgraded

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its extremely very okay-ish.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: looks nice, seems durable, long battery, every kind of port you typically need (usb-A, C, HDMI), enough storage and RAM to do basic everyday surfing, schoolwork, whatevs. Cons:I got it open box for $150, i would be disappointed had I paid anything more. Have already had to reboot it more than once after having it only a week. Your cell phone probably has more RAM than this so multitasking isnt its forte. Overall Im happy with this purchase and would probably buy again if at this price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good beginner laptop for my teen enrolled in college classes. It has lasted for a little over 2 years with little issues. (Recent issue is not all the letters on the keypad want to work properly) Overall not a bad computer for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bang for Your Buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I love the color- I chose rose gold. The picture is crystal clear, and it runs very smoothly- perfect laptop for school, browsing, and I’ve even used it to play games (not sure how it’d handle bigger games, but to play Among Us, it worked perfectly). My purchase came with a free HP mouse which has been very handy, and I also appreciate the fact that it comes with, I believe, a 6-month trial of Microsoft Office. Also- you definitely can’t beat the price for this computer. I got this on sale for under $200, and I’ve got to say, I’m very happy with my purchase. If you’re looking for an everyday laptop that can get it done- here it is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    HP Laptop the laptop you can’t go wrong with.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Laptop - A Great Purchase for Work and Play I recently purchased an HP laptop from Best Buy and I am extremely happy with my purchase. The laptop has exceeded my expectations in terms of performance, design, and features. Firstly, the laptop is incredibly fast and handles multiple applications with ease. I use it for work and it has greatly improved my productivity. The keyboard is comfortable to type on, and the touchpad is very responsive. Secondly, the design of the laptop is sleek and modern, with a thin and lightweight body that makes it easy to carry around. The screen is vibrant and clear, making it perfect for streaming videos or working on graphic design projects. Finally, the laptop has a variety of features that have made my life easier, such as a long battery life, multiple USB ports, and a built-in webcam for video conferencing. Overall, I highly recommend the HP laptop to anyone who is in the market for a high-performance laptop for work or play. It's a great value for the price and I'm thrilled with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    School laptop replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new school laptop after mine got damaged by water and decided to purchase this on. I have always had a HP brand and this specific one is my favorite color. The computer lags a bit (I’ve been told i have the fastest internet speed so im assuming it’s the computer? Idk) otherwise, it was affordable and easy to use.battery life is not good in my opinion .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Best laptop for value!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great with its fast speed and clear screen. It's light and easy to carry, and the battery lasts all day. I really enjoy that it is also touchscreen and very inexpensive. Perfect for work or fun, it's a good choice for everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest Review -

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Stream Laptop from Best Buy is a nifty, budget-friendly option that's easy to take anywhere. It sports a sleek design with a 14-inch HD display, offering a decent viewing experience. It's not a powerhouse, driven by an Intel Celeron processor and 4 GB of RAM, so it's more suited for everyday tasks rather than heavy-duty stuff. The 64 GB storage might feel a bit tight, but it contributes to snappy performance. What's nice is the impressive battery life, giving you around 11.5 hours for videos and 9 hours for streaming, making it great for on-the-go use. It also ticks the connectivity boxes with Wi-Fi, Bluetooth, and a decent camera for video calls. Features like HP Fast Charge and a focus on energy efficiency add to its appeal, and the bonus one-year Microsoft 365 subscription is a nice touch for productivity. Overall, it's a handy companion for casual use, though not ideal for power users or those needing lots of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great laptop no issue work perfect and light to carry around. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop!! Especially for school whether you're going to high school or college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop purchase I’ve made!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a laptop and have been thoroughly impressed with its performance and features. The laptop has a sleek and modern design, making it a pleasure to use and carry around. The laptop's display was clear and vibrant, offering excellent color accuracy and sharpness. I can say I’m impressed and pleased by this purchase.

    I would recommend this to a friend