Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 6,147 reviews
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Good starter
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this computer in a pinch and it does all the basic things you might need a computer for. This would be a great starter computer for a teen in school
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a new purchase, for right under $200.00;however, the system is running like it's refurbished or something is wrong with it. It started acting weird within a week of me using it. When typing, the characters appear delayed on the screen and often times the screen eill blackout. I have only used it to check email and use Word. I had planned to use it for my Cricut projects but I don't think it can handle it. This is probably best for a child. Not saying the price had anything to do with the quality, the design is nice and clear screen display, but if you want it to be reliable and you need to get work done, please research before purchasing this laptop.
No, I would not recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Not my first and wont be my last. Love the brand
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TOP quality rock bottom price. Impressed with this low price laptop under $200. I can do ALOT on it surprisingly. Love sd slot for uploading my card and getting pictures onto laprop quickly. Plenty of ports for usb ect. Quick charge that lasts. White color stays clean surprisingly.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Great use for school
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great handy small laptop for my school work. I needed to buy to use a website that is not supported by Chrome. I am old school person and can only use windows for my school work.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ok it goes a little slow but absolutely love it since its easily fixable! Its better than a small Chromebook that I used to have. This one can open files that my Chromebook couldn’t open! Happy with my purchase!
I would recommend this to a friend
Rated 4 out of 5 stars
Powershell/Trusted Installer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product. Caught malware virus. Bios utilities not allowing factory reset. HP recommends startup disk only available through Hp. Security not guaranteed in regards to the recovery on the hard drive. Malware attacked even with security scans. Two unknown drivers linked into device manager. Also operating somehow with an attached android battery. MS config.exe unable to load; error messages. Windows power shell, azure and command prompt disabled due to graphics card disabled. Trusted installer error messages. Something internal linked after clicking a malware link. Task manager not working, black frozen screen. Trusted installer error messages linked as “admin”. Restricts a factory reset and will not erase hard drive due to possible virus linked to secure boot or legacy.
I would recommend this to a friend
Pros mentioned:
Portability, Size, Weight
Rated 5 out of 5 stars
Great laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop for school perfect size very light in weight very easy to use i love it!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for an affordable laptop that would help me with basic record keeping and I found this HP at a very reasonable price. I liked the blue color and that it came with Windows 11. It also came with Microsoft 365. It does not come with all the bells and whistles as the high end laptops but it has enough to help me with my record keeping projects. I would of like that the battery would last a little bit longer but it's enough to keep you working without charging it during the day. If you want an entry level laptop, this is the one. I would not have any problem recommending it to my family or friends.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop truly lives up to its promise of being easy to use. From the moment I powered it on, everything felt intuitive and streamlined. The interface is user-friendly, and I found myself effortlessly navigating through tasks.
In fact, I ended up purchasing another one for my daughter. She needed a reliable laptop for her schoolwork, and I knew this would be the perfect choice. So, not only did this laptop exceed my expectations, but it also earned a spot in our family for its exceptional ease of use.
I would recommend this to a friend
Pros mentioned:
Overall performance, Portability
Rated 5 out of 5 stars
Love this Blue Laptop
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this little laptop! Bought it for zoom with overseas family member but also found myself using it to write speeches. Highly recommended, at this price, why not buy two?
This reviewer received promo considerations or sweepstakes entry for writing a review.
HP’s 14” Laptop, dq3000dx, is a basic computer with quality components, updated technology, and product features that make it worth a test drive. Offered at a very affordable price, it comes with all the elements needed for basic computing. The Wi-Fi 6 and Bluetooth 5.4 wireless cards worked seamlessly and aided a flawless installation of Wi-Fi and Bluetooth computer peripherals. The computer was up and running, and the Windows Home S mode operating system had completed all updates in minutes. The literature suggested that the laptop remain plugged in with the 45W AC power adapter before powering on the computer, so I followed that directive. I was impressed that the charging was pleasantly stable (partially due to the AC Smart Pin Connection) and that the battery fully charged in about an hour. The literature states that the battery can charge from empty to about 50 percent in 45 minutes, which appears correct. The literature also states that the battery life is approximately 12 hours of video playback and 7 hours and 45 minutes of wireless streaming, which I have not evaluated. Battery life is improving for technological products, and from my experience, this laptop's battery life is surprisingly good.
The 14-dq3000dx is an attractive, thin, light, modern laptop in Snowflake White. At only .71“thick, its overall dimensions are 8.86” and 12.76”, which makes it ideal for most backpacks. Because of its lightweight material, it only weighs 3.24 lbs. Its battery life and lightweight composition make it easy to take anywhere. Because of its Intel Celeron N4500 (quad-core) Processor and Intel UHD Graphics, you can be assured that you will have fundamental, reliable computing on the go. Other noteworthy features that I feel are PROS, but a few CONS are mentioned below.
PROS:
• One (1) year subscript to Microsoft 365 Office, which now includes innovative assist features, including AI technology with Microsoft Co-Pilot.
• Camera – HP True Vision 720P HD with integrated noise-reducing dual microphones for clear video chatting and recording.
• A 14-inch Display with a micro-edge bezel that creates a broader viewing experience and an anti-glare panel that tremendously helps eliminate glare when used outside.
• HD Audio with Stereo Speakers.
• A Full-Size integrated keyboard.
• All the connections that you could need, including:
A multi-format SD Media Card Reader,
USB Type C – 1 connection,
USB Type A - 2 connection,
HDMI 1.4b – 1 connection,
AC Smart Pin (a special type of power connector pin that optimizes charging)
Headphone/Microphone combo jack.
CONS:
• Keyboard – The keyboard is an integrated standard keyboard, which is good, but the keyboard also has missing features or features that could use improvement.
Backlighting of keyboards is especially useful in low-light or evening work. It would have been a nice feature that is absent from this laptop.
The keyboard layout does not include numerals on the right side. Unfortunately, computer manufacturers are abandoning this notable feature. As on most keyboards, numerals are on the top row.
I am not a fan of the material used in the actual keys and wish the design had used a material with a tactile feel to its surface. I have been typing fast for years on various typewriter models and keyboards. The keys of this keyboard may be fine for others, but the feel of the rigid plastic does not seem ergonomic and slowed my typing speed.
• RAM Memory—The 4GB DDR4 Memory, or random-access memory, appears to be enough to power all of Microsoft Office's features. However, the capacity of the 4GB RAM limits the number of windows that can be opened simultaneously without slowdown issues. When too many windows are opened simultaneously, the processes start to slow down.
• eMMC Storage—This computer's eMMC compact flash-based storage helps in the design to make the laptop thin and light, but it is only 64 GB. This is adequate storage to run the features of Microsoft Office but limits the number of additional programs. However, if the proposed use of this computer is to install and utilize several programs, there is a limit to what this computer’s storage and RAM capacity can efficiently manage. Most documents and photographs will need to be saved in the cloud because of the low capacity of RAM and Storage, which also limits the number of programs or documents that can be saved on this computer. For a few dollars more, there is another model identical to this laptop but with storage of 128 GB, twice that of this one at 64GB.
This is an entry-level laptop computer designed for performance. A laptop that is light enough to take anywhere and designed around dependability for everyday computing needs. It is perfect for home or school and, with the addition of Microsoft Office for a year, provides all the programs needed to complete written assignments, browse the internet, download or stream movies and shows, and successfully compete. Microsoft 365 Office includes Word, Excel, and PowerPoint, which now utilizes AI Smart Assist Features and, upon their use, can enhance your creativity. HP also offers technical support for the first 90 days to ensure that the computer is set up correctly and social media is installed, connected, and in working order. With this purchase, you also receive one (1) year of Dropbox Cloud Storage of 100 GB and 30 days of McAfee Security. The HP Laptop 14-dq3000dx is a sleek, light, lovely, contemporary-looking computer that will allow you to do everything you typically need in basic computing.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very lightweight and sleek looking, it does the job so far. Just be aware that it does not have an ethernet port if you're wanting to do a hard wire connection to your modem, however you can purchase a separate ethernet port adaptor if need be.
I would recommend this to a friend
Cons mentioned:
Processor speed
Rated 4 out of 5 stars
Great for school
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has its moments where it’s slow. But as a college student with homework assignments it works great (sometimes it has delays and black outs but it only last a 30 seconds to a minute very rare) and surprisingly this laptop can handle stardew valley. I will attempt to see if adding a SD card helps. But for now great laptop.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great laptop
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this laptop. It is blue, which is my favorite color and it works perfectly. I homeschool my kids and help my husband with his business and this laptop has helped me do it all.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Prefect size does what it needs to do and looks nice
I would recommend this to a friend
Pros mentioned:
Overall performance, Portability
Rated 4 out of 5 stars
Hp
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice computer.Has everything I needed to do.. And it's lightweight..
I would recommend this to a friend
Pros mentioned:
Overall performance
Cons mentioned:
Storage
Rated 4 out of 5 stars
alright
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
not good for a lot of files and games but good for homework and simple things
No, I would not recommend this to a friend
Cons mentioned:
Processor speed
Rated 3 out of 5 stars
Christmas Present
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the laptop as a gift for my 10 year old. I bought it as an open box item and saved around $90. Cosmetically the laptop is flawless; however operationally it is extremely slow. But for $110 Im not surprised, it does the job though. I had no issues with the packaging and it arrived on time before Christmas. I would definitely make another purchase with Best Buy and to save some money I would buy an open box item.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
its pretty and thin and i like the keyboard. at first it was a little slow and laggy but it started working normally after like a day or two. i use after effects 2020 and this runs it pretty well along with having multiple tabs open, streaming, etc. i've still only had it for about 4 days but it's working smoothly for now. the only thing i dont like is the small amount of storage but i was trying to save money so whatever
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
HP LAPTOP
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price good brand excellent service from employees fast quick