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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 6146 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 6,147 reviews
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend this laptop! it's not revolutionary by any means, but it does the job. playing some games on it can be laggy, even games that don't take up a lot of space--so, keep that in mind. however, it's definitely very good for schoolwork and watching youtube, netflix, etc!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price good brand excellent service from employees fast quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a replacement for a previous hp laptop that I had that got damaged unfortunately. So far this laptop has been great, I use it mostly for school. I feel like I got a great deal on the price and I love the color of it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a HP14 Laptop foe my son going back to college. Great for the price and displays are good. speed lags.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It help me get my school work done and everything amazing

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good so far just wish it had more storage, great design and easily upgraded

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    HP Laptop the laptop you can’t go wrong with.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Laptop - A Great Purchase for Work and Play I recently purchased an HP laptop from Best Buy and I am extremely happy with my purchase. The laptop has exceeded my expectations in terms of performance, design, and features. Firstly, the laptop is incredibly fast and handles multiple applications with ease. I use it for work and it has greatly improved my productivity. The keyboard is comfortable to type on, and the touchpad is very responsive. Secondly, the design of the laptop is sleek and modern, with a thin and lightweight body that makes it easy to carry around. The screen is vibrant and clear, making it perfect for streaming videos or working on graphic design projects. Finally, the laptop has a variety of features that have made my life easier, such as a long battery life, multiple USB ports, and a built-in webcam for video conferencing. Overall, I highly recommend the HP laptop to anyone who is in the market for a high-performance laptop for work or play. It's a great value for the price and I'm thrilled with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    School laptop replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new school laptop after mine got damaged by water and decided to purchase this on. I have always had a HP brand and this specific one is my favorite color. The computer lags a bit (I’ve been told i have the fastest internet speed so im assuming it’s the computer? Idk) otherwise, it was affordable and easy to use.battery life is not good in my opinion .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very professional, friendly, and showed great patience with me. I was able to get the laptop that I needed for school. I appreciate all the help!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    School laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop, perfect for my school homewoork, i really like thw dark blue color

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Best laptop for value!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great with its fast speed and clear screen. It's light and easy to carry, and the battery lasts all day. I really enjoy that it is also touchscreen and very inexpensive. Perfect for work or fun, it's a good choice for everyone

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop decided to die on me. So when I found this I thought It would be the perfect match for me. Overall, the quality is good. Not great. You get what you're paid for ig with there were more storage on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good beginner laptop for my teen enrolled in college classes. It has lasted for a little over 2 years with little issues. (Recent issue is not all the letters on the keypad want to work properly) Overall not a bad computer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop purchased is really worth it as the battery life is very good and the speed that everything processes is effective for school assignments and lectures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for 3 years, i used it for school mostly and it’s very convenient! my grandma who is 68 even learned how to use and it’s pretty simple. I only recommend if it’s a work/school. as a personal with the memory it does get pretty slow. other than that HPs are great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was just as described my daughter loved it ,works perfectly For school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes a little slow but overall great computer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great laptop no issue work perfect and light to carry around. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints, this laptop is doing exactly what I needed to do for my classes. Very simple to use to mention I love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP laptops. Never had an issue and they run so good the color is such a beautiful color as well!!

    I would recommend this to a friend
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