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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 6146 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 6,147 reviews
  • Rated 3 out of 5 stars

    Laggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very lagging, it’s impossible to have multiple tabs open. For example if I’m on discord sharing my screen of my tab on Google Chrome it will not stream it without lag unfortunately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iys easy to use quick to set up amd i have no problem using it i love how the battery last long good for someone child to use

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop got it for college good price and easy to keep in my backpack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly customer service goes a long way!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, great price, but most importantly great, friendly, knowledgeable, customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need an inexpensive laptop for your studies, this is a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great labtop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the labtop. It has plenty space for what I needed it for. It’s compatible for a work from home job. Has a camera & it doesn’t run slow at all! I’m satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for school work haven’t had any problems, no random turning offs like Dell lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP - 14" Laptop - Intel Celeron - 4GB Memory - 64G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lap top it’s very nice!! Thank you-) and super fast delivery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for school work it has a great battery life the screen has a great display nice bang for your buck

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this location and my Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy, I went into the store just to verify it was the product that I wanted considering the price was such a good deal, I ended up purchasing my laptop in store, and although there was suppose to be a “wait time “, I feel as though as soon as I sat down in the theater area the associate brought my product right to me. Which was a bonus because I was 8 months pregnant. This also is my favorite location because they have the best sales associates in every department.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop purchase I’ve made!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a laptop and have been thoroughly impressed with its performance and features. The laptop has a sleek and modern design, making it a pleasure to use and carry around. The laptop's display was clear and vibrant, offering excellent color accuracy and sharpness. I can say I’m impressed and pleased by this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Choose the Cheapest!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cheapest laptop available doesn't have the speed of more expensive computers, but it meets my needs - and the camera & screen image is better than my other laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. With me going back to college and getting my bachelor degree in elementary education Best Buy made this happen. Thank you so much. this HP laptop is the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best computer Evvvvvverrrrrrrrrr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer ever. Came in mail before excepted. Was a gift from my friends. Loved so much. We ordered a small one for my daughter

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great HP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Laptop and would definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Ok computer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good computer. I bought it mainly to use with cricut design space. It works but is a little slow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 14” laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I love the copilot option on it! It’s helped me on editing some of my guitar work and I also love gaming on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP laptop used/new-ish

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a slightly used laptop. Looked new and works wonderfully. I’ve had it for almost a year now and I still use and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. It is very easy to use and very light weight. The speed and picture quality is awesome as well.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Storage

    Rated 3 out of 5 stars

    Slow but but not bad for under 200

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my wife for her birthday. Unfortunately it doesn't meet her needs for speed and space. But the unit is worth the money.

    No, I would not recommend this to a friend
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