Customer Ratings & Reviews

Im not sure if this laptop was a refurbished one because it is very slow and does not work well. I keep getting not responding messages

It’s way too slow! Not sure what is wrong with it, just got it this year. Unfortunately I didn’t use it right away so I couldn’t even return it. It’s sucks

Solid, basic. And very affordable. More than adequate for many tasks. A great machine to assign to a dedicated task, freeing up the chore of reconnecting another computer

I love HP and never had issues with the ones i bought in best buy. I needed one for school and this specific one was recommended. Of course, it had to be ordered and shipped. Came jn percect condition. However it has slowly been acting up. Here we are, under a year from purchase, and it has stopped working. The geek squad has to send it off to get woeked on.. and i have to pay ON TOP of the geek squad i purchased.

The worst, stay far away...snail slow processor, loses connection

No speed, tough to set up, didn't care for the new internet connection with Microsoft. Was going to use it for a conference and it was so slow I returned it within days of trying to make it work.

Very slow start up. Got it used, was a floor model. Looked brand new. Returned, but still got charged for recycling fee. Even though I brought back within an hour. Not cool.

Very slow, sometimes did not connect to items we were looking up. returned it the next day.

Worst laptop i have ever used. Cant even load google without it taking 10 minutes. Insanely slow even using the FILES app. You're better off spending more money.

I feel that it is slow. Until this very day I have yet to accomplish anything on it!!!

This is a great no-frills Windows laptop for basic needs. Have had no issues so far and is snappy enough for web use including video. The shell casing color looks good to boot!

It was bought as a "value" laptop, but it seems to work just fine, with all the power of MS Office (which we paid for) and all the familiar stuff that laptops are now asked to do.

This laptop is the perfect size for a student. The keyboard sounds like a dream and setting up is super easy! The storage is just enough to get work done! I love it!

It’s works for my gaming devices and it’s very nice. Not only is it fast and efficient , it’s comes with Microsoft so it makes everything easy for college as well.

Returned after it would continually 100% disc and 100% CPU. Horribly cheap device.

The graphics are very clear and crisp and I bought this to use specifically with my cricket cutting machine. It’s able to use Bluetooth and very lightweight.

Even after all the updates which there was plenty, but even after updates it was slow not as slow but enough for me to return it.

I have owned a lot of various sized and powerful laptops and HP has always been a dependable brand both due to reliable machines and reputation and quality of their designs. This laptop is no different and is smaller scale 14 inch screen sized packs a nice little punch when it comes to smaller sized laptops with minimal memory and storage. This computer comes pre loaded with the latest Windows OS and is a nice design comparable to other HP laptops. With these machines you have to know what your purpose is since this is comparable to a Chromebook, less storage space packing 64GB and is a computer designed to be an internet device mostly, good for students or a professional that wants a smaller machine they can easily stick in their back and maybe use as a second laptop. Its very lightweight and the graphics are great for a machine this size. I like the fact its easy to carry and for the price point you would pay for these machines, its worth it and is easy to set up and use out of the box. In all not a bad laptop.

Trash. This computer doesn’t work at all! No speed you can’t do anything on it.

I returned it. Shame!! I wanted so bad to be good , I was really exited cause the reviews were very good but the reality was that it was super slow and glitchy.