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$238.94

Customer reviews

Rating 4.1 out of 5 stars with 2494 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,494 reviews
  • Rated 2 out of 5 stars

    Okay for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons I bought this laptop was for the year free subscription to Microsoft 365. There doesn't seem to be a way to access this subscription. I have talked to Best Buy twice and still have no access.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst computer I’ve ever used. It took 2 hours just to reset so I could return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for schoolwork.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable, works great my son loves it. He finds it very simple to use and get his online courses done. As well as watching movies and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth my Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good for what I need it to do I purchased it for my Crafting and it's working very well for that and not to mention the price it was worth my buy

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    SLOW Operating System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY SLOW! The PC was purchased for my 6th grader. When attempting to access apps and browse the internet, the laptop was very slow to respond.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good computer. Slow keeps freezing. Unable to connect to the internet most times.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total piece of garbage. Takes 1 minute to open a Microsoft Edge tab? Shouldn’t be normal, hopefully I just got a faulty one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For the price youll be happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this laptop is amazing. You honestly get a little more then what you pay for. If your trying to just sinply record music this laptop can do it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not impressed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Slow to load anything, hard to get out of smode, filled with useless apps that bogged it down further. Returned same day.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    HP laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan of this laptop does not have space to hold all my files.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great buy for the money. I really only use it to go online, check my email and watch YouTube TV while I’m working in my home office.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Video

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to handle video calls, dropped my call multiple times and wouldn't reconnect

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew Best Buy would have what I wanted this was a purchase for my son. He wanted a blue lap top and as always Best Buy had it. Best of all was the price.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop move so slow I get frustrated turning it on. I have not used this laptop in months because it started to run really slow. A total regret.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Very slow and bad computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop can’t even handle school work!!! I cannot open google slides or any sort of documents without the computer going black and lagging.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP laptop. I just have to get used to having my numbers on top. I never had trouble HP. Hp is so easy to use for an elder person.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP is a good brand. Had one before this one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. No problems and also had a good review from my agent at Best Buy who makes house calls; as I belong to their membership.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy online buying services A++++

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Best Buy online services always have outstanding products, and the prices are competitive with any completion price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp 14” laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop and was quite surprised at how well it functioned. It was fast and smooth and a great deal for the price. Didn’t like the fact I couldn’t download some of the apps I wanted but ohh well . For the price, it’s all good.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok laptop once it starts actually running but it takes forever to get it on an ready to use I give it 6 out of 10

    No, I would not recommend this to a friend
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