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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 2364 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,364 reviews
  • Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Web browsing and Word products work as expected. Can project image to TV wirelessly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month, I’m not able to go to the web or open an email without a computer crash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a freshman in college and it’s perfect! All software that I needed was able to be downloaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the first off. It’s very easy to use and lightweight. This device fits right into my backpack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. The color is really pretty. In very good shape for a display model purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was super affordable and included everything I was looking for plus I absolutely love the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE COLOR AND EVERYTHING ABOUT IT. THE PRICE I PAID FOR IT WAS ALSO ON POINT. THANKS BEST BUY!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, small and easy to carry also the functions are better than I taught, loving every minute of it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rose gold hp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and kept freezing. Took too long to charge and was delivered to a neighbor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little machine.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son and daughter-in-law. Perfect size for what they need. Paying bills and social media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a nice laptop I love it there’s no problem with and the color amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight for travel which is what we wanted it for. Also it's an upgrade in software but easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Painfully useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly slow and unresponsive. Cannot complete even the most basic of tasks on this laptop.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Jae,

      I’m very sorry to read that your computer is not running at the expected speed. I can certainly understand how frustrating it can be when expectations are not met, and I want to assure you that we are here to help.

      To address your concerns and provide the assistance you need, I recommend visiting our support website at https://support.hp.com/us-en/help/computer/computer-slow. This site is specifically designed to help customers navigate through various computer-related issues, including slow speed, and find relevant solutions.

      If you still need help after trying that link, please don't hesitate to reach out to our support team at support.hp.com. They are available to assist you with any technical issues you are facing and will work diligently to find a resolution.

      Once again, I apologize for any inconvenience this may have caused you. We appreciate your patience and understanding, and we look forward to helping you resolve this matter promptly.

      Alexis
      HP Care HP

  • Rated 5 out of 5 stars

    Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop Great price Has all features I need Has more than I expected Great speed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy.This is the worst on my way to return tomorrow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer just for writing documents and internet for a project at Church. It does the job

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super slow and I ended up returning it. I ended up getting a google chromebook instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer will not turn on intermittently. I will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs so slow! screen blacked out after a week. threw away box unsure if I will be able to return. money wasted

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Basic Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for the price. Not used to using Windows 11-but it seems to be working well.

    I would recommend this to a friend
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