Customer Ratings & Reviews

Purchase 2 of these laptop for my twin nieces who left for college and both have have said it works great does more than enough for school work and for free time on the web. I was worried about memory storage but they have informed me it hasn’t beed an issue. I did also purchase it for a GREAT price it was on sale, so with that being said I’m happy with my purchase.

It’s excellent and very easy to set up I love it would definitely buy it again.

I was looking for a laptop that was easy to setup and use. This is perfect

Purchase this laptop for my twin nieces who left for college and both have have said it works great does more than enough for school work and for free time on the web. I was worried about memory storage but they have informed me it hasn’t beed an issue. I did also purchase it for a GREAT price it was on sale, so with that being said I’m happy with my purchase.

this laptop is very good for the necessary, very easy-to-use

Freezes up randomly, crashes if used longer than 30 minutes

It’s a great laptop considering the price. I’ve been enjoying using it

It's been less than a month since I received the laptop, and up comes a message that the battery is holding minimal charge and may need to be replaced. I contact Best Buy, and get referred to the manufacturer since I am past the 15-day window. The mfg asks me if I have a half hour to spend on the phone; I respond not at this time. It is frustrating.

Not worth money. Super slow. Sucks. I regret buying it

Perfect for my 9th grader and his homework and learning how to use a computer.

Totally bad , it was so slow , it didn’t charge any page

My son carries this around like a toy. Easily connects to wifi speakers

Love HP products. This came with the Microsoft S lock. I live where there is no cell service. Microsoft want to send a text message can't get one there is no cell service. Could not down load an email service or up date the virus soft ware or get the s lock unlocking soft ware. Computer is now worth less.

Love this computer. Exactly as described by associate at the store.

Would not recommend this laptop struggle to complete basic tasks!

I did not like this computer. It took forever to download items. I had a hard time syncing a mouse to it. I usually like HP but I kind of changed my mind since I bought this computer. It was a good price but it didn’t do anything that I needed. I didn’t think the picture was that great either.

Love it. Great picture not too small of a screen perfect for school

I love it im doing my school work and it is everything i wanted

It's a beautiful paperweight! It has not worked from day 1. I have not been able to use it as the startup will never complete. I tried to exchange but nothing! Waste of time and money. I'm sure it's just this one unit but it's the one i paid for and it does not and has not worked!

Worked slow out the box. Don’t recommend purchasing at all.