Main Content

Customer Ratings & Reviews

$238.94

Customer reviews

Rating 4.1 out of 5 stars with 2495 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,495 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Doesn't work

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this laptop for maybe a total of 10 hours and the screen has stayed black the last hour of it. Its been so slow as well. I thought it might be my internet connection, but my 9 year old laptop had no issue when I tested that one out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt sure of this brand but now i love it. Tons of storage and works great to keep up with all of my companies information

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    doesnt work right

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hasn't worked right since we bought it doesn't want to upload correct

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dell Laptop Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much of a laptop, however maybe some day it will work and i can access the Internet and actually use it in a useful manner

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OVER HEATS

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS COMP, IT IS NOT WHAT IT ADVERTISES AND NO EMPATHY FROM THE BEST BUY STAFF AND MANAGER IN THE PLANTATION STORE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP laptop Chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to contact customer service over 5times my CV computer is a failure I need help!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute waste of money! It literally never works I should have returned it but I procrastinated! Literal trash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my HP computer and what it offers as specs and cpu as well as it's support system. I have always favored the HP brand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don t buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bad product Sure Hp will get a lot of troubles with this product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this computer it’s just a temporary one for me until I can get a Mac book but it was definitely a good choice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my husband. Its past the point of returning. Wont wven log on the internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the kids

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for when your kid wants their own computer. Plenty of processing power for email, web browsing and homework.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Select anither device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a good buy at all. This system lacks the capacity to perform even the simplest of exercises

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for use at school and it's excellent l could not ask for more and the price was just perfect....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Horrible! I thought the sale price was too good to be true and I was right!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, i thought it was a nice price but overall the laptop was horrible. Got a replacement and that was horrible too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Small laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow operation system but at the price with software serves the purpose of document creation that I need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems since we opened it! Computer keeps glitching wouldn't recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    laggy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very laggy i understand why it was so cheap will deff be returning and investing in a better one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what I expected. These Chromebooks just aren't as powerful as a laptop.

    No, I would not recommend this to a friend
Sponsored