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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 2364 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,364 reviews
  • Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it brand new, opened it fresh from the box and slowest computer I have ever used. Took almost 4 minutes to load just the web browser, and the first 3 times I tried logging in from the computer account login page, it said it could not load my profile. Extremely slow, poor quality and even feels cheap when you type, Do not buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the salespeople not to buy this computer because it was "cheap". Well, this computer has been better than my Mac and my expensive Dell. I bought it about 3 months ago. It is lightweight, fast, durable. I need to get a SD card or an external drive to add more memory. But this is an awesome computer. Bought 2 more for my staff. I want to buy the White one as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible laptop extremely slow on everything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Literally Useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried opening the Internet browser says its not responding. I turn it off and back on same thing. Try opening up task manager says it's using 70% of the cpu just to have that open. Can only use the calculator and calendar app. This computer should not even be allowed to be purchased.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this laptop for a couple of years now and uae it daily for school and other activities daily. The storage is great, the screen is clear, It’s perfect for what I need it for. Sometimes I use the HDMI port to plug it into my TV to make my screen larger while watching YouTube and such. Definitely recommend this laptop!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow on the first day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt load full pages in the first day. Tried to update it and that took so long I had to give up and just return it. I dont care how cheap it is, it should still work on the firsr day. It also felt cheap. This is a lesson to not buy a computer based on looks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ugh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggles staying connected to internet. Slow loading webpages.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SLOW

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally didnt even have it for a whole 24 hours. It started glitching in the set up process. Then just fully stopped responding to the touch pad. Save your money do NOT buy this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A real piece of ****

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just took 17 minutes for the login screen to load.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does just enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for a decent laptop that gets the job done nothing more nothing less then it's good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable home or school use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for a home use laptop. Works right out of the box affordable and no speed issues for using office products or casual browsing. Definitely not a professional programmer or gaming system but if you are looking for an affordable home or school use laptop you won’t be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it can do your usall stuff but it has less storage and only 4ram but its still fine overall

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst computer I’ve ever used. It takes a year to connect to a website, if it even does…. I usually get the popup that says “this page is not responding.” I’m now stuck with this piece of crap because Best Buy only allows 14 day returns. Very very frustrated

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great for the price. I really like the rose gold color. It gets the work i need done. I use mainly for school and work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problems with shipping run around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this I have not received anything don’t know problem but I will get money back and go to staples to buy all the stuff that I would like to by

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never Again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks!!! It has from the first day i got it, but i delt with it because of classes and now half the keys stopped working my mouse one side is stuck and the screen is messed up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    commandeers your browser.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    won't let you change browser from microsoft. s mode?? can't open more than 1 window at a time. password saver has glitches.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad costumer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products is not working properly and I try to return it did not make it on the time of the policy which was hiding in very small detail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing on this computer will load, and it runs so slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sams lap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems with it it has access to the things I need

    I would recommend this to a friend
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