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Customer reviews

Rating 4.1 out of 5 stars with 6413 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 6,413 reviews
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic lap top. Download only from Microsoft, not comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price! We just needed it for basic use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop but the processing speed could be faster.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as a simple work computer to do email and docs on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inexpensive and it shows!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and battery failed. Only works plugged in! To fix it has to be sent off for 3 to 4 weeks. Not worth it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great computer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you paid, we only bought this one for a clase online and work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great I love it thank you very much for sharing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job but can fall short at moments if task is strenuous

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift to myself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift to myself, enjoying my laptop! Works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 Laptops were purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These laptops were purchased with a grant to support Higher Education for High School students that live in affordable housing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything my daughter needed to start college.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer easy to use Works well with children

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelentt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Good price and brand. The best option

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Gift. Best Buy delivers with another great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price good batteries good shape good for high school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-14 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it has a good battery life and nice speed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very disappointed with this laptop. I understand that some of it was the specs not being strong enough to support doing much. I wanted to use it for just basic word documents and simple websearches. At this point I am thinking about returning it and purchasing something different that will have some speed. This laptop is deathly slow. Super bummer because I thought I was getting a good deal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! So convenient and easy to take with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow processor, but works for my elementary kids school work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t do anything on this computer! It’s so slow! It lags horribly. The ratings and reviews were good on it so I got it. Thought it’d be decent to do things online. It takes forever to load the browser. Doing anything on this computer takes so much time. Not worth the headache. It s shame I’m past the return window or I would take it back. Not even a month with it. It’s just sitting there cause I can’t do anything on it.

    No, I would not recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hi, there. Thank you for taking the time to write this review. We are sorry to hear the laptop with Intel® Celeron® Processor N4120 takes so much time to do things on it, this is not the experience we wanted you to have.

      Our Intel® Celeron® is based on the Core architecture and has a Burst Frequency of 2.60 GHz these processors are usually with a lower price and reduced power consumption, which compensates for the performance disparity.

      We highly recommend you check the most updated processors we currently have on our website [ https://www.intel.com/content/www/us/en/homepage.html ]

      And if you have any additional questions or inquiries about fixing your laptop, please contact the HP customer service department here [ https://support.hp.com/us-en/contact ]

      Thank you for choosing Intel! Mariana_Intel

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