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Customer reviews

Rating 4.1 out of 5 stars with 6413 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 6,413 reviews
  • Rated 3 out of 5 stars

    Gets the job done.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. This will only be good for school. But only paper/emails, struggles with video and zoom.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sisters Birthday Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed just a basic computer for a birthday present for my 73-year-old sister. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great labtop love hp my new favorite they set up the programming everything bout it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for homeschooling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was in need of a computer for her homeschooling and this was rhe perfect choice. Ordering was easy and customer service was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one in the store are always do helpful and they have a great personality and always do respectful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks great. Works slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow. Processor is slow. Minimalistic laptop. I tried to use it for school and everything was taking forever to load.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Highly recommend buying one . fair price good packaging snd presentation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ORDER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy to receive my laptop order, they’re fast and reliable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer stopped working. The screen went black and would not turn back on. Didn’t have for 30days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box this computer freezes on almost every site that I try to load. I constantly get the message that the page is unresponsive. please wait or exit, Not happy with this computer and unfortunately Best Buy only has a 2 week return window, I should have returned after one day,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So slow it’s unusable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is computer is a worthless piece of sh* t. It takes you 5 minutes to open up a browser

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice to buy. Great specs, good display.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great size, but unimpressive performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta admit that I wasn't crazy about this computer, even if it was only $250. Very slow. Ended up upgrading (but at least Best Buy has a great return/exchange policy).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic laptop for data and low memory tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good for data transfer. It takes a while to load streaming videos, but it plays them well once started. Good for typing and low memory tasks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works but slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works I guess but it’s incredibly slow and and downloading apps is a pain

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs windows efficiently and meets my needs. Starts quickly and the touch screen adds to the experience.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy memory upgrade when you purchase. Great for Microsoft Office only. Not for students nor professionals.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great produt.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I enjoy the bestbuy credit card, as it brings flexibility when it comes to shopping.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is super slow and I haven’t installed any apps. Even with good wifi it can barely load the pages

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. I’m very pleased with this buy. Great condition

    I would recommend this to a friend
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