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Customer reviews

Rating 4.1 out of 5 stars with 6413 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 6,413 reviews
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It froze up a lot not the best computer returned it to but a new one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this laptop! It’s a hunk of junk. Barely works half the time and runs super slow. Tried everything to fix it to no avail, and now i’m stuck with this piece of crap

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just okay. Got what I paid for. Would be good for a kid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good working product. I am satisfied with my very first hp laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my computer very much. The brightness of screen is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Bad choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s the worst of the worst.. it’s to slow and got many issues

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Malfunction

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has problems starting up... screen flashes and it doesn't startup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Slow I returned it & got a better one that’s faster than this. The way this one works Bestbuy should just lower it to $25 or better yet buy an item & get this laptop for free because it’s not worth buying at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded the ram to 8gbs and that was the ONLY way it became useable. I had to do this because money was tight but for any who has ANY other options don't buy this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ready For Work/School

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer for the price! Does the job plus more while looking sleek!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my 13-year-old granddaughter. She loves it works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality computer. I bit laggy the good news you can upgrade the ram.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size the TV looks pretty good pretty bright. I love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for the basics. Using MS Word to update my resume and watch the occasional show on streaming apps. It literally took 15-20 minutes just to open a Word document and I could never get Netflix to load. Being cheap bit me in the butt. Lol

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school work, the picture is really good .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shockingly bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it was defective, but this laptop was glitchy from the beginning, extremely slow to logon extremely slow, tune, respond to commands. It was so bad that I decided to ship it back, and I couldn’t even get it to factory reset because everything was so slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in preparation for going back to college. I started school two weeks ago. After using this laptop for two weeks it just stopped working. I never took it anywhere, have barely anything downloaded on it, it just stopped working one day. The screen flashes white and shuts off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Chromebook. It did nnot ave Windows. I am having minor issue with installing Apps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You’d be cheating yourself.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power button sticks, is not responsive at all. This laptop is very slow as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price , product looks great but it is extremely slow..

    No, I would not recommend this to a friend
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