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Customer reviews

Rating 4.1 out of 5 stars with 6415 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 6,415 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just deleted my os off the computer after I barley used it and it was working fine the time I used it and then next time I turned it on i couldn’t do anything not even get into the computer And I needed it for work and Sa’s screwed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for homework

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is slow, I am attempting to use it for basic functions and even at that it does not properly work. I have had to restart several times in one study session when only using the internet.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Very slow and Glitchy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop worked for less than 48 hours. Extremely slow and glitchy. I couldn’t even turn it off. Disappointing but for the price, I shouldn’t be surprised.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop,i would definitely buy it again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If you are trying to aave monry..dont.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. So buying a $160 computer ahy would i be suprised that it loads like a 1995 HP?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one of my favorite items. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Great for my son attending college this year!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was way too slow. I'm a pretty basic person and I don't do to much online. This was not enough for me at all and I had to upgrade.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst laptop I ever seen in my life, my high school laptop is faster than that and I got it 6 years ago in middle school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my pc and it was a great price. I spent less than $200 for it. My old HP I had for almost ten years so it stopped working and this one fulfills my needs as I am a college student online.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inexpensive laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main PC was hacked and I needed a computer to do my finances. It was adequate for thr job. Email was very slow in downloading. Bur for the price I wasnt expecting much and thats what I got. The Best Buy associate told me what to expect from the laptop. HE WAS CORRECT

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Performs like a champ!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be sure to understand how the chip impacts speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not apprised of the celeron's limitations... it really is too slow for anyone but the most basic of users.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was an open box listed as excellent condition. In about a month the screen went totally black it was after my return date was over. I took it to get fix and I was told it was a crack inside the screen that eventually went all the way though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best product at the best price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for my work and I didn’t want anything too fancy or too large. I shopped around and found this to be the best value all around. Perfect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. Does not work, basically you would be better off with a laptop from 2005. The actual worst customer service experience I have ever had. Basically they laugh in your face that you purchased such a cheap product and do nothing to help you. DO NOT BUY

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could not download security software

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never able to download the free Webroot software. I had a chat with the Tech Support and nothing was able to get resolved. Therefore, one of the reason I purchased this laptop never was able to be of benefit. Kind of a ripoff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable because it functions extremely slowly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was so slow that it was unusable and I returned it. When I took it back to the store, an employee confirmed other returns for the same reason. Do not purchase this laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Always somerhing with hp laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the laptop but it crash on me an never work again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen faded in and out upon opening and turning on for the first time. Tried to return and was told that i had to let Best buy send it off to get fixed. Currently waiting on it to be fixed.

    No, I would not recommend this to a friend
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