Customer Ratings & Reviews

My son haven’t even got to use his computer since he got it. It’s been in the box since Christmas because this laptop moved sooooo slow and sucks BAD

Nice computer. Hubby uses it for games and browsing.

Not impressed with this computer at all. The associate helping us wasn't very helpful, was too interested in his conversation he was having on his phone than with us. Had I known the lack of memory this laptop had, I would not have bought it.

Super disappointed in how extremely slow this computer runs programs. I realize it is a cheap computer but waiting 2-3 minutes for something to load on fiber internet. No thanks.

Unfortunately this computer moved to slow. Once I finally got it set up I couldn’t even seach things on the web due to it taking too long. Ended up returning.

it's an alright laptop my system keeps having problem keeping the time and date where it goes back 2 to 3 days change it then 2 and half hours later time goes back to when I first got one the computer

Returning for 2nd time, we will have to get a different model, this one did not work at all, won’t open any app or browser will just lag until errors pop up, completely unusable.

Sound is horrible. For a $1,200.00 the sound should be facing forward

This computer was so slow I would not recommend to anybody. The store worker even had a problem using it when I was returning it. Worst computer. Would not recommend to anybody.

Solid, basic. And very affordable. More than adequate for many tasks. A great machine to assign to a dedicated task, freeing up the chore of reconnecting another computer

Computer is really slow do not recommend brand new and would not load anything

I don’t recommend buying this computer. I took it out of the box and it completely froze, the battery died super quickly when I did get to use it. Super slow, put your money into something better

Laptop freeze during use with no additional applications loaded.

This computer is good for my music business. It carries out all of the necessary functions that i needed. In addition, it was affordable and fit my budget perfectly.

Didn’t last long at all, waste of money. So laggy, couldn’t even do school work on it.

Not very helpful machine, was too slow to do mathematical calculations quickly. Connecting to internet was challenging, not sure if it was machine or software that wasn’t working properly.

The unit died less than 2 years. I sent it out to HP for repair since it was under warranty. However their support kept telling me it was not Covered under warranty cause it had damage. However - they were never able to document what the actual damage was- no evidence or proof. After several attempts dealing with support - they never got back to me to inform me of what they found as damage. I gave up and will never purchase an HP again.

Got this on a great deal very easy to use and setup

HP has been so good to me in the past! This time, not so much. First one got stuck in "Updates" - tried everything, took it back. Second one - same thing!! Too bad, otherwise a nice little computer at a good price. I switched to another brand.

Laptop is a good price but runs extremely slow. I was trying to take an assistant that was timed and almost ran out time with the pages taking 2-3 minutes to load.