Customer Ratings & Reviews

This computer runs very slow. Would not recommend, I would return it but it’s past the window if return.

Garbage! Save your money. This is the slowest computer I've ever owned. Had to use my phone to order plane tickets because the pages wont even load.

My computer performs poorly and appears to be secondhand.

Super slow! This laptop is a nightmare . I can’t even browse anything because it’s saying I have a virus this is the second time I turn it on

This laptop is the perfect size for a student. The keyboard sounds like a dream and setting up is super easy! The storage is just enough to get work done! I love it!

Computer is fine for your basic needs; however, it freezes many times. I could be just turning it on or in the middle of doing something. It will freeze. Besides it freezing, it's fine.

It’s works for my gaming devices and it’s very nice. Not only is it fast and efficient , it’s comes with Microsoft so it makes everything easy for college as well.

I bought this laptop and took it back within a week or so. Runs super slow and freezes even when using Microsoft word. Gets super hot while charging. Took 2 hours to factory reset.

Works well for average use. Screen contrast and brightness is not ideal.

The graphics are very clear and crisp and I bought this to use specifically with my cricket cutting machine. It’s able to use Bluetooth and very lightweight.

No speed, tough to set up, didn't care for the new internet connection with Microsoft. Was going to use it for a conference and it was so slow I returned it within days of trying to make it work.

I literally jus got this and it runs sooo slow. It wont let me download good and its lagging and taking forever to load. I cant even get on Microsoft edge.

We ended up returning this laptop! It was super slow to open anything on the web or even simple things like trying to open the settings!! I wouldn’t recommend this one.

I love HP and never had issues with the ones i bought in best buy. I needed one for school and this specific one was recommended. Of course, it had to be ordered and shipped. Came jn percect condition. However it has slowly been acting up. Here we are, under a year from purchase, and it has stopped working. The geek squad has to send it off to get woeked on.. and i have to pay ON TOP of the geek squad i purchased.

very slow but should I expect for the price. I was trying to set my laptop up and saw how slow it was running, gave it a couple of hours but there was no resolve. returned immediately

The worst, stay far away...snail slow processor, loses connection

Very slow start up. Got it used, was a floor model. Looked brand new. Returned, but still got charged for recycling fee. Even though I brought back within an hour. Not cool.

The worst laptop I've every purchased. Constantly crashing when only having one website open, Woe fully under powered for even simple tasks. Absolute garbage, don't waste your money.

The computer was so weak every url entry was put on a wait status for it to come up. Contantly trying to load and when it did load it was too late.

Very slow, sometimes did not connect to items we were looking up. returned it the next day.