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Customer reviews

Rating 4.1 out of 5 stars with 6419 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 6,419 reviews
  • Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wireless runs slow I can put it next to another PC and do a speed test and it at under 25mbps and the other is above 500mbps. the only thing I bought it for was to stream, so it's not that great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for schoolwork.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable, works great my son loves it. He finds it very simple to use and get his online courses done. As well as watching movies and videos.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst laptop i have ever used. Cant even load google without it taking 10 minutes. Insanely slow even using the FILES app. You're better off spending more money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy. Don’t believe other reviews like I did. It’s slow. Can’t even do zoom call on stable connection. This shouldn’t be sold.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that it is slow. Until this very day I have yet to accomplish anything on it!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth my Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good for what I need it to do I purchased it for my Crafting and it's working very well for that and not to mention the price it was worth my buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price youll be happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this laptop is amazing. You honestly get a little more then what you pay for. If your trying to just sinply record music this laptop can do it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what wrong with this laptop! The Worst laptop ever used, super slow! All the functions n apps response way too slow. My more than 3 yrs asus still faster than this one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow processor sucks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow slow slow. Horrible hp I’ve used before. I bought the upgraded version and I

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    !!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work ! Doesn’t load the apps nor turn fast anymore it hasn’t even been 3 months ! It’s fully charged and just wont load and freezes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned after it would continually 100% disc and 100% CPU. Horribly cheap device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest laptop I’ve ever seen. I can not believe a company like Best Buy would sell/promote this product. Unbelievable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Slow Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very slow and would not open pages or stall when clicking. I was told I was not the only customer who returned it for the same problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow at everything

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after all the updates which there was plenty, but even after updates it was slow not as slow but enough for me to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great buy for the money. I really only use it to go online, check my email and watch YouTube TV while I’m working in my home office.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download 2files and it’s stopped working .Google chrome not working im not able to download it .not happy with this purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY HAS BECOME WORST BUY AND A WASTE OF TIME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CO9MPUTER BROKE DOWN WITHIN 30 DAYS OF PURCHASE AND BEST BUY POLICY WAS THAT I HAD TO GO OVER ONE MONTH WITHOUT COMPUTER WHILE IT WAS SHIPPED TO PALTO ALTO CA. FOR NEW MOTHER BOARD

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very slow. Not for gaming, its a checking your email computer. You get what you pay for

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons I bought this laptop was for the year free subscription to Microsoft 365. There doesn't seem to be a way to access this subscription. I have talked to Best Buy twice and still have no access.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. Shame!! I wanted so bad to be good , I was really exited cause the reviews were very good but the reality was that it was super slow and glitchy.

    No, I would not recommend this to a friend
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