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Customer reviews

Rating 4.1 out of 5 stars with 6418 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 6,418 reviews
  • Rated 1 out of 5 stars

    Don't buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When setting up the laptop, it was moving extremely slowly and froze. Never finished setting up the laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great student laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for student use, we ordered 4 of them and the kids love them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too slow wouldn’t load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on July 22nd. Took it home to start up and it is soooooooooooo slow. Don’t do it unless it’s for the kiddos not for work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too slow for basic needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is severely slow for basic apps like regular email or microsof excel. I do not recommend this laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow highly do not recommend I bout it for college and you have to power it off then back on just to load a page

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing runs slow and I do not like how every time I turn around I have to charge it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slowww

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was so slow I returned next day. I could not even download google chrome from it being so slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs slow takes forever to open up the browser dont get it i say spend alittle bit kore to get something better

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Don’t bother

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the thing a week. Only used once for school work. The computer was so slow that it was unusable. It was returned immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slow laptop I bought it for my daughter this Christmas.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly may have just been the one we bought but it had severe performance issues hopefully that was just the one we bought.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs really slow. Not worth the money. Didnt do anything i needed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Video

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to handle video calls, dropped my call multiple times and wouldn't reconnect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used it a few times, till it broke. Takes forever to load

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow working laptop l shouldve invested in a fast one not liking it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original computer built in 1950 is faster than this brand new laptop. It is a crime they are allowed to sell a product like this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ugh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Do not waste your money on it. I need a cheap laptop to do some copy editing for my business on. Reviews of this one were good. Upon installing all of the required a windows updates, it constantly freezes up, taking at least two hours to re boot. It’s unusable. I tried to return or exchange, but since I was outside of the 14 day window for Best Buy to exchange, I was out of luck. Terrible all around experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable and light-weight. I haven't had much time to play with all the settings on it, but I'm sure it will meet all my needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete trash. Couldn’t even get set up. Way to slow would crash immediately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp 14 lap top

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend very nice product.happy with the purchase..nice price and very fast working.thank you best buy

    I would recommend this to a friend
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