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Customer reviews

Rating 4.1 out of 5 stars with 6415 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 6,413 reviews
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plain and simply does not work. Only had it a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Operating

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no storage to properly operate, as told to me by a geek squad agent

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hp budget laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a decent computer for the money but not very powerful when compared to other options

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Runs slow and wont download. I would not recommend to a friend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow, took me forever to do anything I wanted

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for a college student. No enough space, flimsy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible purchase. Was so very slow.....returned..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slowest HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow. With downloading even on high speed internet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charging issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items will not charge up out of a open box purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad don't waste your money. The laptop very slow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for son.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great buy for my son who needed a new laptop. He really likes this laptop because it has some features that his older one didn’t have. Yet again, I still cannot understand why you require such a length response for such a basic product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hp laptop is wonderful. It was self explanatory for setup, and it's easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    processer too slow to do computer assignments for my class work and personal work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money very very very slow processor pages take months to load

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school work and right before the semester started the laptop broke, took it in for repair and told me is was a broken part that was not worth fixing, my recommendation is to not buy any product from HP, they charge for almost anything including customer support

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen went black and does not work after using for 6 months

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Rexing B1 night vision binocular.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Binoculars have grainy vision day and night. I have only played or tinkered with them and not spent much time with them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow and not worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and it was an expensive paperweight. Took over an hour to do initial set up, only to find that it wouldn’t run any videos from YouTube, and wouldn’t open any web browers, wasn’t due to my internet. Went back to Best Buy spent a little extra and am extremely happy with my other purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs super slow. Very laggy, would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to complement the staff at this bestbuy location extremely helpful and informative about the product they’re selling highly recommend this location definitely would like to give Jim over at geek squad a 5 stars he rocks

    No, I would not recommend this to a friend
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