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Customer reviews

Rating 4.1 out of 5 stars with 6413 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 6,413 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my babysitter as a birthday gift. It was an upgrade from the current laptop she has and more efficient and user friendly. She loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get the computer to run any program or open even internet browser returned for a new one and didnt work as well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer just stayed frozen and would never run any of the applications.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Super slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slow, i cannot do anything on this laptop. J

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was great. Best Buy has the best delivery times possible, their customer service is wonderful. Their products are of the highest quality…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at a low price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for projects on a cricut machine and other simple task very fast good laptop for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Again with best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought labtop for my child who eneded up not using it. Try to teturn was 4 days pass limit and no can do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop literally came broken I will never shop for best buy delivering ever again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for mom as a retirement gift and this was the best gift she could have recieve. She uses it daily and it works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased May 7, 2023 and returnable timeframe ended May 22, 2023? We started having problems with this laptop by July! I don't recommend it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt sure of this brand but now i love it. Tons of storage and works great to keep up with all of my companies information

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Sorry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was looking for. My fault that I am not not computer savvy. Takes a long time to boot up. Microsoft windows 11 a huge disappontment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good PC, a little slow because It only has one processor, but that is only a problem once you try to do too many things at once.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the device due to it not working after a week.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my HP computer and what it offers as specs and cpu as well as it's support system. I have always favored the HP brand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get what I wanted but I still enjoy shopping at Best Buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Low end laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bought for programming equipment, so it works fine for that as a personal laptop for emails and browsing probably not so much. It serves it’s purpose after we changed the way it operates.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash not worth 20$ wouldn’t recommend to anyone poor computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was refurbished and I knew that but it did not mention coming without a charger until pick up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer brand new; I had it only for 3 weeks and I had to take it to the geek squad because the update messed up the computer.

    No, I would not recommend this to a friend
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