Customer Ratings & Reviews

Nice Laptop but Failed Miserably with Permissions, Admin Access and Exploit Security.

Not durable at all very quickly was broke pefer pc over labtop

Ok laptop for the price. For the price point you can’t really complain.

It the worst labtop i even buy can get mot to download on it

I purchased this computer strictly as a budget computer to update work orders in my shop. I needed a cheap machine that can get bumped around and get greasy instead of putting my Macbook pro through the abuse. The "cheap" feel to the construction doesn't bother me nor does the slow 4gb of ram. What really bothers me is that less than 2 months after purchasing it wouldn't power up. After troubleshooting with HP over the phone (which I have to add was a near-painless process) I had to ship it back to HP. They replaced the motherboard which was 100% covered under warranty. The problem was fixed but now I'm getting black screen flashes and a "device disconnected" sound effect occasionally which tells me there's either a loose connection inside the computer or another faulty part. I am extremely dissatisfied with HP. Hopefully others have better luck and maybe this was just a flub.

Laptop is beautiful but not worth the aggravation it causes. The price truly speaks to how it is. Screen will randomly shut off, will lock randomly. I have never had this problem ever with a computer.

It ok needed for school, wish it would have been bigger and have a little more figures

Not great. Slow. Apps close for no reason. Was open box. I should have moved on.

Wish the keyboard was lighted and the display screen was touch screen.

Not really what I was expecting based on reviews but its descent for now.

This is a nice, compact HP laptop. Only 14" - so smaller than a 17" that I prefer to use - but it's lightweight and really served it's purpose for working while traveling. The BOX contained the laptop and power supply ... that's it! Things have certainly changed over the years! The initial turn-on / setup was easy but took over 2 hours! I didn't like getting a brand new laptop from HP and then have to spend the next 1 1/2 hours WAITING for Windows 11 to update. Really? This came directly from the manufacturer and should have had the latest updates to WIN11 already installed. I don't like Microsoft taking over my computers and forcing Windows/etc. updates. It's MY computer and they always screw something up or install "new features" that i don't care about nor want .... like Co-Pilot! I always prefer numeric keypads since I enter lots of numbers for the work I do, and not having a numeric keypad makes my work time longer. The one thing I really liked was the keyboard; it has a "nice feel" ... hard to explain, but it made typing easier. The keyboard is laid out differently than the other laptop and desktop I use, so I found myself having to "hunt" for keys. At least with a WHITE keyboard it was easy to find those oddball keys that you need in normal use. Processor speed was good and I didn't experience having to wait for applications to load ... it was all rather quick. Internet speed was good too! The laptop had enough connectors for USB, etc. I would recommend this HP 14" LAPTOP to anyone needing an inexpensive, lightweight computer to travel with. Now if I could elmininate some of the stuff I carry in my laptop bag while traveling....

The speed was very slow. To do the updates took a lot of time.

Very difficult to set up and sync with email and phone

Not enough instructions of use for beginner, poor.

I haven’t even had the laptop for a month and it will not cut back on. Screens blinks every time I hit the power button. Not a good laptop!

I went to Best Buy on Monday and ordered for deliver by Wednesday. I turned the computer on and the sound from the speakers sounded like static. When I got to the next screen, the mouse sensor disappeared. After finally being able to get the mouse sensor back on the screen, I was unable to type anything to even log into my Microsoft Account. On top of that, the battery and plug were hot to touch after 15 minutes of being on. I placed it back in the box and will return it tomorrow. It sucks that I was unable to use the computer after it arrived two hours earlier.

Keyboard keeps not working, makes it hard to do anything even sign in is a struggle if I can’t remember how to make the keyboard pop up on screen

When I got this computer there wasn't much on the website describing what it was. I was able to get it and test it for a couple days. I will say that it took almost 2 weeks of constant fiddling with it for it to complete all the updates, get signed into all of the accounts that were important, and get it up and running. I originally got this computer for my son, unfortunately he isn't able to use it because it is not a touch screen, And for some of his school projects, it's much easier with a touch screen. I honestly didn't know they made laptops that are not touch screen...but I found it!! When he does use it, He's having a lot of issues using it. I honestly would return it if I could. It's pretty slow, and every update takes multiple hours. Other than that, it's a really beautiful white color, it does everything you need and HP to do. And it's the perfect size to work with or travel with. If you are looking for a cheap computer that will do the bare minimum, this is the one.

After fully charging it straight out of the box, turned it on and the screen started glitching.

Got this computer two years ago as a graduation present, within two weeks it started having issues. Picking it up from the bottom on the right side would instantly make the system lock up and the screen would get all glitchy and weird. The wifi eventually stopped working, and so did the "turn off and on" tactic. I took it in to be repaired, but they only fixed the wifi issue. Overall, this computer has been reliable enough aside from that issue which still persists. It has a very low storage (60 gigs, less than some cell phones) but it works well for school and watching youtube/netflix and some small games. It's a cheap laptop, good enough for what it is.