Customer Ratings & Reviews

I work for myself and my MacBook died, so no choice but to pick up an inexpensive laptop while it”s in the shop. This machine can handle my basic work functions fine. MS products, cloud access and internet searching. It will be a good spare machine when i get my beloved Mac back. Easy to set up and use. Shave off 1 star because its slow, but the specs made that pretty clear. Im happy witj my purchase.

You get what you pay for!! This laptop was inexpensive but it's the WORST laptop I've ever owned. I use it mainly for the internet and I have had problems EVERY TIME I go on line. When I contacted Best Buy warranty department, they said all agents were busy, contact later rather than put me in a que. I will never purchase from Best Buy again!

I really do not know, I was in the store and wanted a white one, this was blue

The computer I ordered wouldn't turn on. I called Best Buy but the person I spoke to couldn't understand English well enough for us to be able to have a conversation. I decided to just return the laptop and get my money back. Unfortunately they're keeping $14 for returning it to them. I will never buy anything from them again!

Sound went out almost a month later.Touchpad also stopped working .

I bought this computer for school and it is doing its job. I love the size and color.

I only had this laptop for a month and it’s already acting crazy it cut off and won’t cut back on at all it’s definitely a waste of money yes very affordable price but the quality is very poor so if you’re looking into buying one of these laptops don’t even waste your money or time

I should have known better than to expect quality from a laptop priced as low as this, but would have expected something with HP name on it would be decent. I was wrong. This is the absolute slowest brand new computer I’ve ever seen. Returning it tomorrow.

Bought it for a friend it’s a great laptops to do school work

computer is ok do not like win11 should have opted for 10

Very limited. This is good for an elementary student

This white 64GB eMMC HP comp is amazing in every sense of the word. A marvel of modern technology, combining compact design with impressive performance. This laptop, powered by an Intel Celeron N4020 processor and 4GB DDR4 RAM, is a wonderful budget offering that leaves nothing to complain about. The 64GB eMMC storage provides ample space for essential files and applications, making it an excellent choice for students, professionals, and casual users alike. After switching out of S Mode, apps I slapped on here include Office 365, Chrome, iTunes, Photoshop CS6, Sony Vegas, Retroarch, Virtualbox, and DOSbox, and still had some room to add roms and songs. While it may not be a powerhouse, it manages daily tasks well, flaunting simplicity with the classy flair. One of the standout features of this comp is its amazing glossy screen. Glossy screens are known for their vibrant colors and high contrast. They are particularly well-suited for multimedia tasks such as watching movies, editing photos, and gaming. The glossy finish can make images appear more vivid and lifelike, providing a truly immersive viewing experience. Even though it is only a 1366x768 resolution, the graphics look great. This comp is not just about performance and display; it’s also incredibly portable. Its lightweight design makes it easy to carry around, whether you’re moving between meetings or traveling. In conclusion, this HP 64GB eMMC laptop with a glossy screen is a great choice for those who value performance and display quality. Whether you’re a student, a professional, or a casual user, this laptop is sure to meet your needs and exceed your expectations!

This HP laptop was a great upgrade for my personal home use! It was super easy to set up following directions on screen upon start up. I was able to use my cloud account to transfer files/data from my old laptop to my new one in a quick process. It came with a charging cord and has multiple USB outlets as well as HDMI. It came with a free Microsoft trial program which was also easy to connect to. The keyboard is quiet and the mouse isn’t overall sensitive. WiFi connection works great and the speed is satisfactory for my needs. I have used a few of the Microsoft programs and found all of them fairly simple to use. The picture is really clear and colors are very vivid. I’m pleased with it is lightweight making it easy to take with me while traveling. I like that it has the fingerprint id to prevent anyone else from getting access to my data. I have found the memory space to also be satisfactory for my needs as thus far. Overall I’m delighted with this HP laptop and the ease of getting it up and running on day 1!

One of the slowest computers and you cannot upstage the ram from 4GB even though I was told it could be at purchase. The computer uses have the ram just for the operating system. Terrible computer and terrible advice from the employee.

U love this laptop. It’s sleek and light weight. Very quick to setup. Gotta love hp

I wanted to run this laptop through its paces before I sat down to review it. I even let my mom test it out for a couple days. That said, this laptop “may” be good for senior citizens for some general web browsing but I would not wish this unit on students though. 4gb of RAM on a Windows PC is crawling. Using this laptop with this configuration really limits you to Chromebook functionality, and aside from web browsing and Word processing, your utility will be very limited. The display on this laptop is dull and very difficult to read. This is not a Chromebook and therefore should not act like a Chromebook. This is a Windows PC and you should be able to expect higher productivity. The build quality is flimsy and just a step above cardboard. The keyboard flexes when you type on it, the mouse pad is mechanical, and you feel it through every interaction. I would say that the price is its saving grace, but you can get a very functional and capable Chromebook that can do more than this Windows PC can.

This computer is horrible. I am still having troubles with compute and I am a college student I don't have time to reboot every time it wants to be stupid.

The earbuds didn't have the needed ear required earpiece . I had to return them to the store.These weren't an open box item, they were refurbished

worked only a couple days! dead. avoid this item

Computer was defected and was poorly fixed. Took long time to get store credit for it. Do not buy this brand of computer from there.