Customer Ratings & Reviews

No stars, refused to put windows 10, that’s the only os that the program I needed it to run works with. I returned it.

The sales man was way to pushy. Was just looking at what I could afford and was being told it’s the worst product.

It keeps coming on and shutting off. I’ve tried to call someone and am still waiting on a return call.

Nothing like expected! Flimsy laptop which isn’t suitable for working from home. Will be returning for a refund!

The laptop works great however, the packaging was unsatisfactory. The laptop was delivered with a shipping label on the HP box and placed on my porch displaying the contents.There was no protective covering on the HP box to cover contents.

wayyyy toooo slow. couldnt even get into setupp of this thing horrible!!!

The hp 14" Laptop is a lightweight Chromebook it works fast along as very well. The price is reasonable and good for this device. The size of this laptop is very portable. the battery hold very well, the screen doesn't lag. if you have a young kid who is doing home school or school games i recommend it

For the price it is worth it. I bought this computer because of the on going issues I had with my Apple Macbook Air. I needed a computer fast as my graduate program is online. This laptop gets the job done. However, this computer works best for basic functions such as: typing documents, sending emails, browsing the web, etc. It is an adjustment switching from and Apple Device to a Windows.

The laptop glitches and I am not able to retrieve my work from it

Not what i was looking for or expecting. Very disappointing.

It Stopped working after 2 months of using it for my child’s homework.

The style is quite suitable for my husband, who doesn’t know much about computers. I like the color very much.

I only had for 2 weeks and it stopped working i returned it

To whomever is viewing this review, PLEASE do not get scared about the individuals saying this laptop is a slow, undesirable device. Simply, most of them have not or do not know how to rid the device of the pre-loaded bloatware which comes with it (standard practice for Windows machines). I am a guy who came from a $1400 M2 MacBook air which I thought for the money was just ok and opted for this device instead. Let me TELL YOU, once you open the box, turn the power on and allow the pc to download all necessary updates (took me about 2 hours for me to just sit and wait painfully).. This device is then ready to be utilized in FULL Windows 11 mode (not 'S' mode which is by default for this machine), de-bloated and de-animated (maximum performance) before full functionality that most of these reviewers are not receiving simply because they have not taken the time or do not know how to perform these steps. First to get out of the Windows 'S' mode, I recommend looking to the internet. Once out of 'S' mode, turn to the web browser (default Edge) and search for 'CC Cleaner'. This free program once installed on the machine will allow you to rid of all the bloatware programs (common Windows practice) that were installed on the device. Once the programs are all ridded of the bloatware, turn to the internet and see all the advanced Windows settings in regards to turning off unnecessary animations, game mode (not needed especially for this machine) and adjustments to the minimum processor speed for both battery and plug in. Once you turn off/tweak these critical settings, the device PERFORMS. In conclusion, this HP 14" is a wonderfully designed, steal of a product once ridded of all the unnecessary junk and tweaked to a stress free experience.

This laptop serves its purpose. It's not a high-powered unit, but works fine. It was purchased so my granddaughter could do her computer homework. When I first set up the system, I made the error of pairing it with my Microsoft account. A ton of information and files downloaded and it really bogged down the system. I had to reset and start over. Once I did that, the laptop worked fine.

This laptop is fine overall, it's just too slow for my liking. I was reading the questions about people upgrading the RAM themselves and you can. HP are the ones that say you can't and I just got done upgrading the ram from 4gb to 8gb. HP doesn't want you opening your laptop.

best compact , and inexpensive computer you can buy and its a HP This is the third small HP in our family and all working without problems. Probably not ideal for serious gaming or college level studies but for everything else does fine.

this is the perfect size. it's fast & quiet & lightweight.

This computer is great for the price I paid but it moves kind of slow and the resolution isn't the best. Please don't download Mcafee, they tried to scam me. Use the security features that come with the computer or another trusted security. overall I like the color of it and the keyboard is very easy to type on and the mouse pad is sensitive but my old HP computer died out on me and I chose this one.

Well, if you're looking at this computer, I'm guessing it's between this and a Chromebook. I never thought that I'd actually recommend a Chromebook (they've always struck me as "baby's first computer"), but I think that I have to... This machine is running Windows S. I figured, great! You can run some real applications on here. Not really. The "S" means that it's kept in the Windows sandbox and doesn't play with other programs. You're restricted to the app store just like a Chromebook, only Window's store isn't as extensive. Now that you can use Word, Excel, etc. through the Google store, you might as well get a Chromebook for school. This machine has similar specs to a Chromebook, so it should be similar, right? Nope. The specs of a decent Chromebook make for a laggy experience with a machine running even a limited version of Windows. But you can at least have a decent experience with web-browsing and some simple videos, right? Nope. The lag gets you again. I tried watching 480p videos on YouTube and you get sputters every minute or so, even with nothing else at all running in the background. Every aspect of this is a profoundly cheap machine. The screen isn't great, the audio isn't great, the keyboard feels cheap and flexes really easily. The design of the machine even makes it look like the keyboard is permanently flexed and I needed to use a ruler to see that it's actually flat. The plastic case feels cheap... Just get a Chromebook. Even a low-end one...