Customer Ratings & Reviews

Necessary to return for personal vision reasons. Needed clearer key colors.

If your trying to game or do any other stuffthis is not the laptop is it so slow and weak even having barely any tab it don’t work tris I know the review look good but just save your money

The speakers and microphone have ussue otherwise not bad experience

It does what it can but if you have money pay the extra for a better piece. Over heats easily and is so slow.

The computer desnt work wont connect to my internet. They telling me can't return it has been 30dsys brought it August 22. What scam!!!!

This notebook is a great starter notebook for beginners and school aged children. Easy to use. Great value for the price. Battery life could be better but, you get what you pay for.

My laptop will not stay connected to the internet. The battery does not stay charged for long.

Nice for price, but does not have side tray for old floppy discs to play. They no longer make them, so had little purpose for our intentions

I admit, I bought it for its looks… and because I wasn’t able to fix my main pc. However, this computer isn’t even feasible for an elementary school student. My last purchases on here make me feel like everything I’ve purchased was poorly refurbished even though it was marked as “new”. This particular laptop shuts down when it feel like, I can only afford to have either one tab or one piece of software at a time so idk how that can be overloading the system enough to crash… do yourself a favor and stay away from this one.

Stopped powering on after three weeks, unable to get quick appointments to fix

It’s cool just a little slow running. Good for now the price is fair

It’s a good starter laptop but I wouldn’t necessarily buy it again though.

Beautiful color and all but the laptop itself is trash. It can be full and about 20 or 30 minutes later it’s low battery or discharge completely. The charger must always be near.

Still getting use t o using it so no good or bad review at this time

Best for just streaming use. Business or schoolwork was difficult on this pc. Cannot download documents from browser and not touchscreen. Pc began to overheat and lag when on zoom screen sharing or when multiple windows are open.

Feels very cheap. Has a hair trigger and clunky mousepad. Not a big fan overall.

I hate this laptop. I have had nothing but issues with it since I bought it. If I let the battery die, it shuts off and a blue box comes up saying who knows what, then it wont turn on no matter how many times I click the power button. Then, after the 1000th time of clicking/holding in the power button, it will come on and be VERY slow for a while. I have always thought highly of HP, but I will not purchase another one. Do yourself a favor and spend the extra money to get a good laptop, because this one is not it.

When I received the package the computer stated excellent condition, but when I pulled out the lap top out it was dirty. Had crumbs of food and when I opened the actual laptop it had tape as if someone had taped their passwords or papers to it and had human hair as well. Not good for a product you expect to be clean at least.

Item is unusable. Cannot open any apps, battery lasts 45 minutes, and it cannot load any searches. This product has since repurposed to become an art peice sitting in my desk drawer.

Too SLOW. For me, not user friendly. Frustrating. I returned it (even tho it was pretty!!)